Meu site está apagado, perdi tudo como faço para recuperar recebi um email com um link mas não consta nada de instruções . Preciso do passo a passo para reinstalar o meu site.
My website is deleted, I lost everything as I do to recover I received an email with a link but there is no instructions. I need step by step to reinstall my site.
Hi @lisamourars @ribeiroodair,
To get back your site, the best approach is to contact your hosting provider and ask them to restore to last working backup they have. Most of the hosting provider these days do have backup system.
Once you do this, please delete or deactivate the ThemeGrill Demo Importer plugin if you’re not using it anymore otherwise update to the latest version of the plugin (1.6.3)
Thanks.
thank you, i will try upload the backup.
after install the theme i can unistall the ThemeGrill Demo Importator same i using flash theme ?
i was really satisfied with the theme 🙁
Hi @ribeiroodair,
You do not need to uninstall the flash theme. You can continue using the Flash theme. There is no problem with the theme. Thanks.
I’m back https://www.iotaengenharia.com.br/ thank you @zajiczech @themegrillteam , now i have uninstaled the ThemeGrill Demo Importador plugin, good job
@ribeiroodair
Great to hear that the problem is fixed. Please let us know in future if you need any help regarding our themes. Also, we apologize for the inconvenience caused.
