Support » Fixing WordPress » Site and wp-admin does not load on my IP address

  • Last night I tried to add CSS code to the footer text (in customizer), while it seems to be crashed. The site is not accessible for me (showing “connection timed out). At least that’s what I thought.
    I tried to turn the safe mode on as many topics suggested, however, I couldn’t access to my wp-admin too.

    This morning I tried to open the cPanel from the hosting site, which didn’t work. Until I happened to switch my internet connection to my cellphone hotspot: I CAN ACCESS TO BOTH THE SITE AND WP-ADMIN. The code I put last night was gone (looks like it was saved before publication).
    And my friends also managed to access it on other IP-addresses. I am the only one unable to do so. I don’t know why and how to solve it. Someone help me out please!

    • This topic was modified 1 month, 3 weeks ago by yaowinnie.

    The page I need help with: [log in to see the link]

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  • This morning I tried to open the cPanel from the hosting site, which didn’t work.

    If you’re unable to access even your host’s control panel, then this obviously has nothing to do with WordPress.

    It seems your IP address may have been blocked by some firewall or security software on your hosting server. Please contact your host to address this.

    (Sometimes simply restarting the Internet modem/router given by your ISP will give you a new IP address, thereby “solving” the problem.)

    Thread Starter yaowinnie

    (@yaowinnie)

    You are right George. I contacted the hoster. And apparently the server blocked me. However the reason actually confuses me:

    There was an IP block because of the contact form on the site.
    Next time when you are planning on doing more tests on the form then you should change the URL. Change it to something that hasn’t got the word Contact in it.
    Try to avoid loading an URL with contact in it. The server checks for those URLS.

    Maybe you could know better from this reply?

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