Support » Fixing WordPress » Site and admin disappeared after I installed a plugin

  • I was adding a few plugins to a client’s site and when I added the WP Customer Review plugin, the whole site disappeared. Nothing is showing up, no error messages, it is just a blank screen. Same with the admin login page. I also installed the Geo plugin and the XML sitemap lugin before the Review plugin. Can someone please help? Thanks so much! K

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi

    Go to cpanel and then browser ftp and then just move that 2 plugins WP Customer Review plugin,Geo plugin to another directory and I hope site will be back.

    Hi
    I Installed a plugin, and my whole website has vanished here is the error codehttp://en.forums.wordpress.com/topic/7-things-to-know-before-posting-in-wordpresscom-forums?replies=1

    Help Please
    Julian

    Hi Sorry
    Here is the error code
    Fatal error: Cannot redeclare grunion_media_button() (previously declared in /home/wedsmart/public_html/wordpress/wp-content/plugins/jetpack/modules/contact-form/admin.php:25) in /home/wedsmart/public_html/wordpress/wp-content/themes/Karma/truethemes_framework/extended/grunion-contact-form/grunion-contact-form.php on line 877

    julian

    try removing the plugin files via ftp that you recently installed

Viewing 4 replies - 1 through 4 (of 4 total)
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