Support » Plugin: WooCommerce » Sinlge quantity Product still showing available after purchase

  • Really hoping someone can help me out with this.

    All the products in my online store of one-of-a-kind.
    I have set it up so that buyers can only see a single item on the product page have also enabled the checkmark for Product Data–>Inventory–>Sold Individually: “Enable this to only allow one of this item to be bought in a single order”

    After purchase, I thought the item would automatically be removed and listed as out of stock, but this does not seem to be the case!

    I just had a customer purchase one item and then two hours purchase the same item again. This was a problem because I didn’t have more than one in stock and had to scramble and make another in a short period of time. .. And offer the client a full shipping rebate for the inconvenience.

    Fortunately I’m a new store and the orders are slow, but I need to get this fixed ASAP and really unsure how to move forward.

    Would really appreciate any tips or advice. Have a feeling that I have just missed selecting a single option somewhere, but after going through tons of support material and my entire dashboard have no idea where that would would be.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Have you read the documentation?

    Thanks for the link. Yeah I went through as much as I could. trouble is, I have no idea what to look for. Im not a programmer, just a site owner 😉

    Plugin Author James Koster



    I think you misunderstand the option. That means the product can only be purchased in a single quantity _per order_. That doesn’t mean it can only be purchased once ever.

    To do this I’d recommend enabling stock management, set the stock for your products to 1 and then enable the ‘hide out of stock products’ option.

    PS, the new docs are available at

    Hey jameskoster – thanks for that!

    I think you’re correct and any chance you can tell me where to find the ‘hide out of stock’ option?

    I have these options only under Inventory and its not in the other sections:
    Manage stock? (checked: Enable stock management at product level)
    Stock Qty
    Stock status
    Allow Backorders?
    Sold Individually (checked: Enable this to only allow one of this item to be bought in a single order)




    on a similar theme, how can you have so not only 1 item can be ordered a time “single quantity _per order_” but also only once per one account, is this possible?

Viewing 5 replies - 1 through 5 (of 5 total)
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