Support » Plugin: RSVP and Event Management Plugin » Single quotes/apostrophes in names

  • Resolved Adam

    (@staticfive)


    Using names like “O’Brien” fails to find RSVP entry with message “We were unable to find anyone with a name of Soandso O\’Brien”.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author mdedev

    (@mdedev)

    Hi Adam,

    I just tried this with my install and it worked. I did notice that the name you pasted in your support ticket is “O’Brien” instead of “O’Brien” which looks very similar except it has the smart-quote. If you replace that with the single quote you find on your keyboard you should be good to go. I will look to see about modifying the import and forms so it auto-changes it for people. Let me know if that doesn’t resolve the issue.

    -Mike

    Adam

    (@staticfive)

    It looks like typing it does indeed work, but I feel like the importer/entry form should probably replace smart quotes with single quotes, since I and many other people are importing these from a CSV file. It’s also a bit weird that the name echo’d back has slashes preceding the quotes–is there some sort of escaping feature gone wrong there?

    Thanks for your response!

    Plugin Author mdedev

    (@mdedev)

    Yep, I agree and I will get that change in place over the next few days. I appreciate you bringing the issue up.

    -Mike

    Plugin Author mdedev

    (@mdedev)

    Hi Adam,

    FYI – I released 2.5.3 of the free version which makes this change.

    -Mike

    Adam

    (@staticfive)

    Thanks so much!

    robself705

    (@robself705)

    Hello, I am also having issues with this. I have Tyler O’Malley in my guest list without smart-quotes and I get the error “We were unable to find anyone with a name of Tyler O’Malley”

    I also tried copying and pasting the name from my actual guest list into the RSVP fields and I still get the same error. All my other names without apostrophes work and I’m using Version 2.5.7. Any thoughts?

    Thanks!

    • This reply was modified 1 year ago by robself705.
    Plugin Author mdedev

    (@mdedev)

    Hello,

    The Tyler O’Malley you have posted in this forum post is a smart quote. Could you send me the actual excel file you are using? That way I can see if I can implement a fix for it. Alternatively, you can go into the admin area of the RSVP plugin and edit the attendee and replace it with a normal single-quote like you have on your keyboard.

    Thanks,
    Mike

    robself705

    (@robself705)

    The forum autochanged my apostrophe to a smart quote. I also tried changing the imported guest list directly in the RSVP plugin and typing the apostrophe directly. That didn’t work either.

    I sent you the excel file to info@swimordiesoftware.com with just the “O’Malley” names in it that I used to upload. Let me know if you didn’t get it.

    Thanks!

    • This reply was modified 1 year ago by robself705.
    Adam

    (@staticfive)

    Perhaps the importer should automatically replace smart quotes with single quotes, and do the search input without quotes against the name without quotes? Seems like this is causing a lot of problems 🙂

    For reference, were this a Postgres fulltext search, for example, the quotes aren’t considered at all.

    Plugin Author mdedev

    (@mdedev)

    I just released 2.5.8 which should fix the problem (it did for me).

    -Mike

    robself705

    (@robself705)

    This appears to have fixed my issue! Thank you for the support!

Viewing 11 replies - 1 through 11 (of 11 total)
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