Support » Theme: OceanWP » SINGLE PRODUCT THUMBNAILS AND TABS

  • Hi!

    I have been working on perfecting the layout of my website for about a year now. Two months ago, I had all aspects perfected as I launched my first t-shirt as an artist.

    I have been selling various products since then, but today I had gone onto my shop page and uploaded a new product, and I saw that something had changed. The thumbnails are now all vertically descending, and the tabs have changed to what looks like an unappealing block.

    I use Woocommerce and Elementor to for my shop page as well, but I had gone through Elementor and do not think that is the problem. I am wondering if maybe there was an OceanWP update recently? But, I also don’t think that might be the case because I had checked all the WordPress dashboard settings. Please help me fix this issue and let me know how to return the thumbnails to a horizontal format under the main photo.

    Also, I do not have an image of what the tabs used to look like, but they were also laid out horizontally, and not stacked vertically. Anything will help at this point.

    Thank you so much! 🙂

    Chris

    The page I need help with: [log in to see the link]

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  • Hello,

    Have you updated all the plugins and theme to the latest version? Go to Customize > Woocommerce > General section and remove the oceanwp woocommerce feature temporarily. If it doesn’t fix the issue, it means it is not a theme issue.

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