Single product page not fully loading after update

Resolved randommess
(@randommess)

6 years, 3 months ago

Hi! I have the latest wordpress and stripe plugin both updated today. But, I’ve noticed my single product page isn’t loading all the way, everything loads on the page up to the spinner for the product image spinning and never loads, no breadcrumb shows up, the my account and cart icons up in the main site navigation don’t appear. I deactivated all my plugins and its just this one with a conflict.

Viewing 15 replies - 1 through 15 (of 26 total)

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Plugin Author royho
(@royho)

6 years, 3 months ago

Hello,

Please post a link so we can take a look.

Thread Starter randommess
(@randommess)

6 years, 3 months ago

https://goo.gl/biR3j3

Plugin Author royho
(@royho)

6 years, 3 months ago

Seems you didn’t setup your Stripe. Did you go into your Stripe settings and aded your API keys?

Thread Starter randommess
(@randommess)

6 years, 3 months ago

yes, it’s set up in my woocommerce settings.

Plugin Author royho
(@royho)

6 years, 3 months ago

Please post a screenshot of your Stripe settings.

Thread Starter randommess
(@randommess)

6 years, 3 months ago

https://goo.gl/1Jt6YQ

Plugin Author royho
(@royho)

6 years, 3 months ago

This is what I see on your site http://cld.wthms.co/ybjreT

Perhaps you have some conflicts with other plugins or theme?

Thread Starter randommess
(@randommess)

6 years, 3 months ago

I don’t think so. I have already disabled each and every plugin I have installed and only had the page loading issue appear with this plugin activated and only on the single product page. When I deactivate this plugin, the problem goes away.

Plugin Author royho
(@royho)

6 years, 3 months ago

Can you deactivate all of it and switch to a default WP theme and once you have done that, let me know and I will check your site.

allwoodeverything
(@allwoodeverything)

6 years, 3 months ago

The update breaks the styling on my products pages also can you email me 3.23 to install until I figure this out. Thanks

Plugin Author royho
(@royho)

6 years, 3 months ago

You can download passed versions here https://wordpress.org/plugins/woocommerce-gateway-stripe/advanced/

Thread Starter randommess
(@randommess)

6 years, 3 months ago

all but security plugins deactivated and 2017 theme on

Plugin Author royho
(@royho)

6 years, 3 months ago

Of course you need to keep WC and Stripe active.

Thread Starter randommess
(@randommess)

6 years, 3 months ago

i activated them, did you go back?

Plugin Author royho
(@royho)

6 years, 3 months ago

Can you now disable the security plugin.

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