Support » Plugin: WooCommerce » Single Product Image disappearing on Mobile only

  • Resolved FleetVA

    (@fleetva)


    On mobile only, when you go into a product, the main product images appears for a second then disappears. You can see the product image underneath the placeholder along with the gallery images. If you tap on where the image should be, a zoomed image will appear that can not be moved. I have tried Twenty Seventeen and the issue is still there, so am thinking it is a Woocommerce issue.

    I have tried adding .woocommerce-product-gallery img {
    display: block !important;
    }
    .woocommerce div.product div.images.woocommerce-product-gallery{opacity: 1 !important; }
    but this has not done anything. The theme is Rigid and I am using a child theme.

    The page I need help with: [log in to see the link]

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  • Plugin Support Three Sons

    (@3sonsdevelopment)

    Hi @fleetva,

    Sorry to hear about the trouble there. I took a look at your site and I did run into some trouble with the product images on my laptop too. Looking at the code there, I did see a mention of lazy loading.

    In the past I have seen issues like this with product images and lazy loading. I would try disabling that and see if it makes a difference.

    Let me know what you find out and we’ll go from there,

    WOW @3sonsdevelopment, you are a genius. That did the trick, I would never have thought that Lazy Load was causing the issue. It has only marginally slowed the load time, so I think I can deal with that. Again, thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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