Support » Plugin: Staff List » Single Page Image Not Displaying

  • Resolved mojodaddy

    (@mojodaddy)


    Hey Guys,

    Didn’t have a problem with displaying the images for each staff member on my directory page, but, despite setting the images to SP in each member profile I can’t seem to get the single page and image to appear. Little help?

    [ redundant link removed ]

    • This topic was modified 3 years ago by mojodaddy.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author abcfolio

    (@abcfolio)

    It’s probablly related to Jetpack lazy load feature. When activated image URLs start with something like: https://i1.wp.com/…. This is not the case on your staff list page.

    Your single page HTML doesn’t look like Staff List page. Some of the staff list containers are missing and content has been rendered inside of a single DIV that isn’t the part of our plugin.

    When properly registered Jetpack lazy load will work as expected. See our live demo.

    You may try one of the options:

    1. Turn the lazy load off

    OR

    2. Template Options > Image > Custom CSS Class – add class: skip-lazy

    https://abcfolio.com/wordpress-plugin-staff-list-staff-template-image-options/

    Please let us know if it works for you.

    • This reply was modified 3 years ago by abcfolio.
    • This reply was modified 3 years ago by abcfolio.
    Thread Starter mojodaddy

    (@mojodaddy)

    No dice. Turned the lazy load off AND removed my custom class info from the CSS Custom Class field under Single Page Layout. Still not getting images.

    http://s744581826.onlinehome.us/fellows/fellow/?smid=440

    I noticed when referencing the support doc that the template panel shown does not match the one I’m seeing on my end. See screen capture.

    Plugin Author abcfolio

    (@abcfolio)

    Do you have WP_DEBUG set to true?

    Thread Starter mojodaddy

    (@mojodaddy)

    Not seeing that op[tion in either the admin area or in the template. Where is it located?

    Plugin Author abcfolio

    (@abcfolio)

    That’s WordPress feature. Please google: WP_DEBUG

    Thread Starter mojodaddy

    (@mojodaddy)

    OK. I’ve set it to true, but I’m not seeing any error console on the affected page.

    Thread Starter mojodaddy

    (@mojodaddy)

    I have set:

    define(‘WP_DEBUG’, true);
    define( ‘WP_DEBUG_DISPLAY’, true );

    Plugin Author abcfolio

    (@abcfolio)

    Great. No plugin errors. You may want to look at PHP error log but if you’re not familiar with it you may resolve the issue by going through the process of elimination.

    First, you try WP default theme theme and if that doesn’t resolve the issue, you have to deactivate all of your plugins but Staff List, then activate them one by one until the problem comes back.

    Before you proceed, please select a single page image instead of using SP shortcut.

    Thread Starter mojodaddy

    (@mojodaddy)

    No dice across the board. Activated/deactivated plugins. Used Twenty Fifteen theme and changed SP to single page image, for which there was no pull down choice, so I had to manually type single page image into the Image Link and Image URL fields. With the latter, it removed the image previously in place using the SP shortcode.

    I don’t have access to the PHP error logs. Thoughts?

    Plugin Author abcfolio

    (@abcfolio)

    Disabling all the plugins and switching to the default theme should fix all the issues. On our side, as hard as we try we can’t reproduce the missing image problem.

    We’ll be glad to offer a further help but we need to take a closer look on the admin side of your website. There maybe something missing when you state that there is no image selection button for single page images.

    Please contact us directly at: https://abcfolio.com/quality-wordpress-plugins-contact-us/

    Plugin Author abcfolio

    (@abcfolio)

    All single page fields were set to use the Top Section of the layout. In this scenario, middle container was not rendered, even when there was an image selected.

    This issue has been traced an fixed. Please update to the newest version of the Staff List plugin – 0.7.0

    Thread Starter mojodaddy

    (@mojodaddy)

    Resolved, and thank you very much!

Viewing 12 replies - 1 through 12 (of 12 total)
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