Single page entries disappear

  • stratique

    (@stratique)


    1 year, 1 month ago

    I want to add Title and Description to single pages, but everything disappear after I save the page.

    Tried deactivating and uninstalling the plugin, disabling WPRocket and Yoast, tried on different pages: no result.

    OG for the index page works perfectly, it´s just single entries (also enabled in plugin settings).

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Michael Ott

    (@mikeyott)

    1 year, 1 month ago

    Hello,

    That’s the first time I’ve heard of this happening. I can’t replicate the issue, and nobody else has reported it (now or in the past) and honestly it’s impossible for me to know what might be causing the issue without having access to the site back-end and possibly error logs. It could be a theme or plugin conflict.

    It’s unreasonable for me to ask for this, obviously, so my hands are kind of tied, unfortunately.

    Have tried disabling the open graph capability in Yoast? Perhaps there’s some sort of conflict there, but even as I say that I know it actually won’t cause the site to break.

    Thread Starter stratique

    (@stratique)

    1 year, 1 month ago

    Yes, I´ve also disabled all the plugins one by one, disabled everything relevant in the theme options: nothing helps. Text disappears (Title, Description, even the Object Type resets back to blank) after I save the page.

    Plugin Author Michael Ott

    (@mikeyott)

    1 year, 1 month ago

    Hello again,

    Kudos for doing a proper process of elimination. Have you tried a completely different theme? I’d be interested to know if the problem goes away if you momentarily switch to any of the stock 202x WordPress themes for example.

    If that solves the problem, let me know what your actual production theme is. If it’s a free theme that I can get my hands on, then I might be able to replicate the issue. That will be a start towards finding a solution.

    Talk soon.

Viewing 3 replies - 1 through 3 (of 3 total)
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