Single gallery in group not working

  • Resolved sarconistia

    (@sarconistia)


    5 years, 2 months ago

    The S2 x E1 gallery works but if I click on any image in the S2 x E2 gallery the lightbox loads indefinitely.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Suzie

    (@suziekh)

    5 years, 2 months ago

    Hi,

    Now when I check I can see that lightbox works without any issue.

    Would you please mention the browser you are using?

    Thank you!

    Thread Starter sarconistia

    (@sarconistia)

    5 years, 2 months ago

    I’ve tried on four devices/two browsers:

    – Chrome v72.0.3626.109 (laptop & PC)
    – Safari 12 (iPad & iPhone)

    The first gallery in the group works fine, but the 2nd one is just loading indefinitely for me.

    Suzie

    (@suziekh)

    5 years, 2 months ago

    Dear @sarconistia,

    Firstly, when I checked it worked.

    But the images do not display now, as you mention.

    We will try to fix this issue.

    Thanks for your patience.

    Suzie

    (@suziekh)

    5 years, 2 months ago

    Dear @sarconistia,

    Please login to your FTP account and find the wp-content/plugins/photo-gallery/frontend/views folder.

    Here you need to upload the file which we should send you. That is why we ask you to mention your email address for sending.

    Thank you!

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    5 years, 2 months ago

    @sarconistia, please do not publish your email in a public message. @suziekh, if you’d like their email, please give them a link to a contact form on your site.

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    5 years, 2 months ago

    Hi,

    Please contact us using the following form. Please select Other Question from drop-down menu and write your massege. See the screenshot.

    Thank you!

    Have a nice day!

Viewing 6 replies - 1 through 6 (of 6 total)
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