• Resolved Alphie

    (@jvb1103)


    Hello,
    Since updating to WP 4.7.2, “Page Options” section of the page editor screen doesn’t load. The icon keeps spinning. Alternatively, when I try using the text editor screen and try adding shortcodes via the dropbox, the pop up displays but doesn’t respond to any mouse clicks. I have updated all the plugins. I have disabled them to see if anything changes.

    I am not getting any script errors other than not being able to update plugins via the Plugins page. I have to update using the Dashboard “updates” page.

    Has anyone else experienced this problem?

    Thank you.

    • This topic was modified 7 years, 2 months ago by Alphie.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi, Alphie, & welcome. My first thought is that perhaps the update was incomplete. To that end, perhaps it might be advisable to reinstall WordPress & see if that makes a difference.

    Secondly, please try switching to a default theme (they begin w/the word ‘twenty’) to see if this resolves the problem. If so, we know it’s a problem w/the theme you’re using.

    3rd, if that does not help, please open wp-config.php & change wp-debug to ‘true’ instead of false, then log into your site to see if any errors are displayed. Copy & paste those into your reply, if applicable, please. Also, there are often files in your WordPress folder(s) called error.log or error_log. These could provide relevant information Additionally, some hosting providers allow you to look at error logs for your server via their control panels. These might also be instructive. If they yield anything, you may wish to paste them to your next reply as well.

    Lastly, you didn’t say what kind of hosting this is, i.e., shared, vps, or dedicated. It could make a difference. Finally, a site url might prove helpful.

    Thread Starter Alphie

    (@jvb1103)

    Hello,
    Thank you for your response.

    I did reinstall WordPress. I also switched themes and it still didn’t work.

    The debug is enabled but it didn’t reveal any errors. So I went to the browser debug screen and it showed this error:

    JQMIGRATE: Migrate is installed, version 1.4.1
    POST …wp-admin/admin-ajax.php 500 (Internal Server Error)

    The error log file had this:

    [22-Feb-2017 02:28:00 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 84 bytes) in /home/website/public_html/wp-includes/wp-db.php on line 1846

    [22-Feb-2017 14:28:13 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 84 bytes) in /home/website/public_html/wp-includes/wp-db.php on line 1846

    I checked the config file and it is set to:

    define(‘WP_MEMORY_LIMIT’, ’64M’);
    define(‘WP_MEMORY_LIMIT’, ’96M’);
    define(‘WP_MAX_MEMORY_LIMIT’, ‘256M’);

    Thank you.

    Thread Starter Alphie

    (@jvb1103)

    I just refreshed the page again and the debugger found these two errors:

    Notice: The called constructor method for WP_Widget in WP_Latest_Tweets_Widget is deprecated since version 4.3.0! Use __construct()
    instead. in /home/website/public_html/wp-includes/functions.php on line 3891

    Strict Standards: Non-static method fImg::getInstance() should not be called statically in /home/website/public_html/wp-content/themes/Circles/framework/class/freshizer.php on line 1726

    Alphie, let’s do this. Please open your config file. Please keep the entry pertaining to wp_max_memory_limit, but erase the others that contain wp_memory_limit & substitute:
    define(‘WP_MEMORY_LIMIT’, ‘128M’);

    You can actually just use copy-&-paste.

    Then please try clearing your browser cache & see if you can edit pages. Please let us know.

    Thread Starter Alphie

    (@jvb1103)

    Yes. That was it. I can now edit the page. Thank you, Jackie!

    Hey, Alphie, you’re welcome :thumbsup: If this is fixed, would you please be so kind as to mark the topic as ‘resolved’, so volunteers will know you’ve reached a satisfactory conclusion to this & they can feel free to help others? Thanks. & very nice working w/you.

    Thread Starter Alphie

    (@jvb1103)

    Yes, absolutely. Thanks again!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Since updating to 4.7.2 page editor doesn’t load’ is closed to new replies.