Support » Plugin: WP Video Gallery » Simply Doesn’t Work at All for Vimeo

  • cakins

    (@cakins)


    Tried this with a premium theme from Kadence (Virtue Premium) AND with the default 2019 WP theme. Demo content URLs all give errors, putting in my own Vimeo URLs individually don’t result in any videos being accepted, and connecting via the Vimeo API is also a dead end. Simply doesn’t work at all for me, no matter what I tried.

    Not only that, support is pretty abysmal. When I wrote to say it wasn’t working I asked two things: whether the free plugin would work if my Vimeo channel itself had over 50 videos even though I’m only using 4 on my WP site AND if the API must be connected in order to input videos by hand. Technically, Mr. Ades answered those two questions saying that, NO the API doesn’t have to be used and YES you can use the free version regardless of how many videos a Vimeo channel holds, as long as what you’re using with this plugin isn’t over 50. But he offered not one suggestion as to WHAT to do, then, to get it working. What’s more, when I tried to reply to his ‘support’ email, it bounced back as undeliverable . . . twice.

    Save yourself the time and look elsewhere.

Viewing 1 replies (of 1 total)
  • Plugin Author Majba

    (@majba)

    Hello @cakins ,

    We are sorry for your bad experience with our services, we went through some server changes and it messed with our mail server configuration. We got it working now.

    If you are still interested in our plugin, we will be glad to help you get it working with your configuration.

    Regards,
    Younes

Viewing 1 replies (of 1 total)
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