• After recently installing the Really Simple SSL, I’ve started having issues with saving pages and 404s. Sometimes when editing a page in WordPress, I start to get an “Updating failed. Response is not a valid JSON response” error message. When this happens, all of my posts and pages show a 404 error page, except for the homepage.

    I have not changed anything on my site. But when I go to the permalinks page and hit the “Save Changes” button, the 404 pages go away and my site’s back to normal. Again, I have not changed a single thing, especially anything to do with the permalinks. All I do is resave the current settings and everything’s fine.

    I can’t use a plugin with such a negative effect.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Jarno Vos

    (@jarnovos)

    Hi @chuckledaddy,

    Thanks for sharing your findings and feedback here. The described behavior whereby you had to re-save the Permalinks could, unfortunately, occur with the previous version of the plugin (9.5.0).

    This has been resolved in the latest update (9.5.0.1), you should no longer experience this behavior after updating to that version; as the issue will no longer recur.

    Please accept our apologies for this issue in the previous release, but just let me know if you have any further questions.

    Kind regards, Jarno

    Thread Starter Brandon

    (@chuckledaddy)

    Thanks for the reply. However, I’m running the latest version, yet the problem persists. There’s something funky in your plugin. It’s killing my site. Uninstalling now.

    I’d like to report a serious issue we observed:

    Even after updating to version 9.5.0.1, many websites are still experiencing a situation where all posts and pages return 404 errors.

    What’s more concerning is that sites which scanned as normal last night suddenly broke this morning, so this doesn’t seem to be an isolated case — it’s affecting multiple sites at once.

    From our investigation, the plugin appears to overwrite or remove the WordPress rewrite rules in .htaccess, which completely breaks permalinks. This has a severe impact on both SEO and user experience.

    In our case, we manage over a hundred websites, and quite a number of them have been affected. Each site requires manual inspection and repair. While we do have batch processes to assist, the checks are still very time-consuming, and the most worrying part is that we cannot be sure whether this issue will happen again.

    We strongly recommend the development team double-check whether 9.5.0.1 fully resolves this problem, and urgently release a reliable fix.

    Plugin Support Jarno Vos

    (@jarnovos)

    Hi @riceooks,

    Sorry to hear about the issue you experienced. I replied to the other threads discussing this behavior as well, and we have identified a case whereby such an issue could unfortunately still occur in 9.5.0.1, which resulted in only the plugin’s rules/markers being written to the .htaccess file in those instances.

    This has been addressed in the below version of the plugin, which will soon be released officially as 9.5.0.2.

    Download (.zip): https://handover.blue/get/4b9106a6-37de-4952-8411-e257db302330
    Or manually obtain it from GitHub: https://github.com/Really-Simple-Plugins/really-simple-ssl/

    I’d like to reiterate our sincere apologies for the issue, please let us know about your findings with the updated version of the plugin attached above.

    Kind regards, Jarno

    Hi @riceooks, i’d like to know if you’ve uploaded the new version of Really Simple Security (9.5.0.2) and if it’s working properly. If not, would you mind sharing the solution or the new plugin you’re using? @chuckledaddy if you don’t mind sharing the plugin you’re using as well, it would really help me a lot.

    • This reply was modified 10 months, 2 weeks ago by cmrbi.
    Plugin Support Mark Amante

    (@markamante)

    Hi @cmrbi

    The fix that was included in version 9.5.0.2 (to prevent empty content from being written into the .htaccess file) is already part of the latest release, Really Simple Security 9.5.1.
    You don’t need to install 9.5.0.2 separately; just make sure you’re running the newest version (9.5.1), which also includes a few other improvements and bug fixes.

    You can always check the changelog here for details: https://wordpress.org/plugins/really-simple-ssl/#developers

    I recommend updating to 9.5.1 if you haven’t already, it contains the same .htaccess fix plus some extra stability improvements.

    Hope this clears things up!

    Kind regards, Mark

Viewing 6 replies - 1 through 6 (of 6 total)

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