Several weeks ago I migrated a php.bb forum, (www.dwpexamination.org), that I voluntarily look after the hosting of as it looked a brilliant forum platform, was open source and appeared to have excellent free support.
Now, 3 weeks later after I’ve todad updated it, using WordPress update, I find that I am getting –
Fatal error: Uncaught exception ‘Exception’ with message ‘DateTimeZone::__construct() [datetimezone.–construct]: Unknown or bad timezone (UTC 0)’ in /var/www/virtual/blacktrianglecampaign.org/dwpexamination.org/htdocs/wp-content/plugins/simple-press/forum/database/sp-db-statistics.php:312 Stack trace: #0 /var/www/virtual/blacktrianglecampaign.org/dwpexamination.org/htdocs/wp-content/plugins/simple-press/forum/database/sp-db-statistics.php(312): DateTimeZone->__construct(‘UTC 0’) #1 /var/www/virtual/blacktrianglecampaign.org/dwpexamination.org/htdocs/wp-content/plugins/simple-press/forum/database/sp-db-statistics.php(86): sp_set_last_visited(‘458’) #2 /var/www/virtual/blacktrianglecampaign.org/dwpexamination.org/htdocs/wp-content/plugins/simple-press/sp-startup/forum/sp-forum-support-functions.php(126): sp_track_online() #3 [internal function]: sp_populate_query_vars(”) #4 /var/www/virtual/blacktrianglecampaign.org/dwpexamination.org/htdocs/wp-includes/plugin.php(405): call_user_fun in /var/www/virtual/blacktrianglecampaign.org/dwpexamination.org/htdocs/wp-content/plugins/simple-press/forum/database/sp-db-statistics.php on line 312
I go to their website to get support on this and find that there is now no support available unless I pay $39 to obtain this support.
Surly this goes against the open platform nature of WordPress and it’s plugins, how can WordPress support somebody who produces a plugin then demands payment for support for a problem caused by an upgrade that is offered through the WordPress depository>
Can anybody here suggest how I can sort this problem or give me a contact e-mail for somebody at Simple Press.
As you can appreciate, I’m not a happy chappy at the moment, I consider the actions of Simple press to be blackmail, I upgrade a forum on their platform, the upgrade screws it all up and to get support to sort it money is demanded from me.
Any help here on this would be appreciated.
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