• I was looking for a simple (and free) subscriber plugin, and Email Subscribers fits the bill perfectly! Some of the confirmation screens (e.g., unsubscribe) may be very plain, but they do the job and I suspect the paid version would allow me to customize them.

    All in all very easy to configure. Highly recommended!

    I am reversing my review of this plugin because shortly after I began using it my custom signin form, my audience information and the record of a couple of campaigns I’d run totally and completely disappeared (the stuff on the Settings page for the plugin remained).

    This is completely unacceptable in a plugin that I paid good money for and which is kinda central to staying in touch with one’s subscribers.

    It’s also been a day since I reached out for help to the authors without a reply. So much for another benefit of being a paying user.

    Having invested money in this thing I’m going to struggle with trying to get it to work. But if I knew then what I know now I would never have tried even the free version of this thing let alone paid for it.

    • This topic was modified 9 months, 2 weeks ago by MarkOlbert. Reason: terrible experience with plugin
    • This topic was modified 9 months, 2 weeks ago by MarkOlbert.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support vaksupport

    (@vaksupport)

    Hello Mark,

    We deeply regret that you had issues with the content. User satisfaction is always a number one priority for us and we deeply regret that wasn’t clearly demonstrated to you.
    
    We are constantly striving to improve our plugins and provide the best customer experience possible. We request you to report the issue here so we can look into it and help you fix.
    
    For your information, we have released a new version which includes enhancements to our UI and added additional features like Workflows.

    We’ll be looking forward to helping you.

    MarkOlbert

    (@markolbert)

    You reply to a support problem a paying customer had >>4 months<< after it was written? Are you daft or do you think I am? That delay alone qualifies you for a negative 5 star review.

    But I tell you what: refund my purchase price and I’ll erase this thread.

    • This reply was modified 5 months ago by MarkOlbert.
    Plugin Support vaksupport

    (@vaksupport)

    Hello Mark,

    We’re sorry to hear that you are not satisfied with our support.

    Can you please report your issue and the email associated with your Icegram account here so that we can look into the issue?

Viewing 3 replies - 1 through 3 (of 3 total)
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