I have been using Stripe for years and didn’t have many issues however when I noticed WooCommerce had this plugin I thought I would give it a go, the payments are still being processed by Stripe so why not.
Been using this now for some time, not had many issues, the issues I have had I contacted support and within a few minutes chatting to someone and get any issues sorted pretty quickly.
With this all being integrated into WooCommerce it makes the whole experience for me a load smoother, just click and see my transactions, drill into transactions from orders, see my deposits etc.
Few items I would love them to invest in would be
1) Dynamically showing the payment options, showing the card section before an address is filled seems pointless. Not a huge issue but would makes things more clear to customers. This could be more WooCommerce vs WooPay
2) Making it clear to a customer that a payment has failed due to an incorrect “billing” address, or alternatively allowing us to set the fraud level we are happy with so it’s not as stringent. Missed some sales because of this which is a bummer considering with Stripe this was never an issue.
3) Storing the fees in the metadata (have a feeling this may have just been implemented) I run some MySQL queries so I can easily identify sales, volumes, etc… just some analysis and PayPal store the fees as meta but WooPay did not meaning I had to scrape the notes for the fee values.
Overall very happy, will continue to use.
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