Title: Similar issue
Last modified: August 26, 2020

---

# Similar issue

 *  Resolved [ll09](https://wordpress.org/support/users/ll09/)
 * (@ll09)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/similar-issue/)
 * Hi,
 * I have a similar issue to – [https://wordpress.org/support/topic/unable-to-access-dashboard-of-site/](https://wordpress.org/support/topic/unable-to-access-dashboard-of-site/)
 * When I try the following, I get the critical error:
 * > Logging into wordpress. When refreshing the page to /wp-admin/ I can view the
   interface of the admin panel tho.
    > Adding a new post: Posts -> Add New (/post-
   new.php) > Adding a custom link to a Menu does nothing. It’s just stuck on trying
   to add it.
 * I’ve gone through the plugin troubleshooting method originally to revert to a
   previous version of the plugin to see if it was an issue with the current/latest
   version of the plugin, so I had renamed the plugin folder to auto-deactivate 
   the plugin. When I try to reactivate the plugin, I got:
 * “Plugin could not be activated because it triggered a fatal error.”
 * Even with the plugin deactivated, I still get the error. So I assume there might
   be something still in the database affecting it, or maybe WP Rocket is caching
   something. I haven’t deleted the folder but I have deleted the previous plugin
   version that I uploaded that wouldn’t activate through WP Admin.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Temyk](https://wordpress.org/support/users/webtemyk/)
 * (@webtemyk)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/similar-issue/#post-13323025)
 * Hello.
 * To understand what happened, we need to look at the errors. To do this, enable
   debug mode – add these lines to the **wp-config.php** file:
 *     ```
       define( 'WP_DEBUG', true ); 
       define( 'WP_DEBUG_LOG', true );
       define( 'WP_DEBUG_DISPLAY', false );
       ```
   
 * After that go to the error screen page.
    Error messages will appear in the **
   wp-content/debug.log** file. Send them all here
 *  Thread Starter [ll09](https://wordpress.org/support/users/ll09/)
 * (@ll09)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/similar-issue/#post-13324344)
 * Can you send me a contact email so I can forward you some information/files that
   may help you reproduce this on your test site?
 * Going into safe mode helped solve this issue but I’m unable to go into safe mode
   because the addon is deactivated and it wouldn’t let me reactivate it because
   of a fatal error. This error is not logged in the debug log. No idea why.
 * The first error mentions Woody because there is a problem and it asks you to 
   go into safe mode.
 * Changing themes doesn’t help.
    I’m afraid to deactivate addons one by one in 
   case they can’t be reactivated.
 * From my research, this plugin has a history with these types of errors too.
 *  Thread Starter [ll09](https://wordpress.org/support/users/ll09/)
 * (@ll09)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/similar-issue/#post-13324937)
 * I think I’ve resolved this issue for now.
 * Disabling Sucuri Security seemed to have fixed it. Maybe the Woody plugin displays
   these errors and ask to enter safe mode whenever their is an error, regardless
   of if it’s to blame or not.
 * There was nothing of importance in the debug file, so that error is a bit misleading.
 *  [Temyk](https://wordpress.org/support/users/webtemyk/)
 * (@webtemyk)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/similar-issue/#post-13326284)
 * Woody does add information about himself to the error message, but this does 
   not mean that woody is to blame. It’s good that the problem was solved.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Similar issue’ is closed to new replies.

 * ![](https://ps.w.org/insert-php/assets/icon-256x256.gif?rev=3475630)
 * [Woody Code Snippets – Insert PHP, CSS, JS, and Header/Footer Scripts](https://wordpress.org/plugins/insert-php/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/insert-php/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/insert-php/)
 * [Active Topics](https://wordpress.org/support/plugin/insert-php/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/insert-php/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/insert-php/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Temyk](https://wordpress.org/support/users/webtemyk/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/similar-issue/#post-13326284)
 * Status: resolved