Title: SIGTERM error
Last modified: August 30, 2016

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# SIGTERM error

 *  Resolved [JohnNadeau](https://wordpress.org/support/users/johnnadeau/)
 * (@johnnadeau)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/sigterm-error/)
 * We just updated two sites to the latest version of BackWPup 3.2.1 this morning.
 * We’re still getting the SIGTERM error (in both the log and the email).
 * Thoughts?
 * [07-Oct-2015 08:09:37] 1. Trying to create backup archive …
    [07-Oct-2015 08:
   09:37] Compressing files as ZipArchive. Please be patient, this may take a moment.[
   07-Oct-2015 08:11:24] ERROR: Signal “SIGTERM” is sent to script!
 * [https://wordpress.org/plugins/backwpup/](https://wordpress.org/plugins/backwpup/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/sigterm-error/#post-6623175)
 * SIGTERM means that the server send a Termination request to the backup script.
   
   You can try to configure BackWPup > Settings > Tab: Job the maximum execution
   time.
 *  [Brudertac](https://wordpress.org/support/users/brudertac/)
 * (@brudertac)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/sigterm-error/#post-6623241)
 * We also have this Problem since we upgraded to v.3.2.1.
 * The maximum excecution time was set to 0. This was no Problem.
    With the new 
   Version it is. I have set it to 20 Seconds to get it to work.
 * But with 20 Seconds the FTP Upload is always disrupted and often restarted.
    
   It works, but not so nice as with the old Version.
 * Maybe there is a way to change this behaviour?
 * Thanks for this great Plugin!
    Brudertac
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/sigterm-error/#post-6623269)
 * I have added a filter to disable signal handling in the last version.
    `add_filter('
   backwpup_job_signals_to_handel', __return_empty_array() );` placed in funtions.
   php will remove signakl handling. But i don’t think that is the better way.
 *  [Brudertac](https://wordpress.org/support/users/brudertac/)
 * (@brudertac)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/sigterm-error/#post-6623271)
 * I am not sure that i understand you correct. Is that what you have changed from
   the last (old) Version to the actual Version? (Then this is what causes the Problem?)
 * Or it this a way to handle the Error. Then the question is what was the change
   in the latest Version. Because it was working fine.
 * Thanks again!
    Brudertac
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/sigterm-error/#post-6623286)
 * The answer for the question is that there ar users wher we can’t find the abbortion
   of scripts. Now there will hopfully displayed.
 * That line you kan add in a Plugin or functions.php of you the to disable the 
   singal handling.
 *  [JennyRTW](https://wordpress.org/support/users/jennyrtw/)
 * (@jennyrtw)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/sigterm-error/#post-6623339)
 * Hello, I am also getting this error. I’m with siteground. Can anybody please 
   help, I’ve been trying for 3 days to create one backup.
    Thanks
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/sigterm-error/#post-6623341)
 * On sitegound place check that you use the newest BackWPup version and that under
   BackWPup > Settings > Tab: Jobs “Enable an empty Output on backup working.” is
   diabled!
 *  [tomcho](https://wordpress.org/support/users/tomcho/)
 * (@tomcho)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/sigterm-error/#post-6623348)
 * I had the latest version of the plugin and I have “Enable an empty Output on 
   backup working” disabled but I am still getting the error.
 *  Thread Starter [JohnNadeau](https://wordpress.org/support/users/johnnadeau/)
 * (@johnnadeau)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/sigterm-error/#post-6623349)
 * [@tomcho](https://wordpress.org/support/users/tomcho/)…
 * Our Webhost, SiteGround, just upgraded our server to a new platform, including
   SSD drives. All of our BackWPup errors went away and backup times went from 300
   +- seconds, to 30+- seconds!
 * It is my understanding that SiteGround is in the process of upgrading ALL of 
   their servers. So if you’re on SiteGround, this error may go away soon. If you’re
   not on SiteGround, maybe explore speed/load issues with your Webhost that may
   be causing this error.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘SIGTERM error’ is closed to new replies.

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 * 9 replies
 * 5 participants
 * Last reply from: [JohnNadeau](https://wordpress.org/support/users/johnnadeau/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/sigterm-error/#post-6623349)
 * Status: resolved