Support » Plugin: Contact Form 7 Signature Addon » Signature not showing or recording

  • Resolved Sam

    (@forbiddenchunk)


    I have installed the plugin and added the code in CF7;

    [signature* signature-64 color:black background:white]

    However when I view the form on the front-end, the area appears and you can draw a sig but then nothing remains.

    I’ve checked and turned off cache and looked at dev tools for errors and none appearing.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi Sam,

    I am having the same issue. Could you tell me what resolved your signature clearing problem?

    Sam

    (@forbiddenchunk)

    @inboxdallas

    If I remember right, it was clashing with CSS/JS.

    If you got a test URL, I’d be happy to take a quick peek and see if can crack it for you 🙂

    inboxdallas

    (@inboxdallas)

    Yeah, turns out it was because the label was surrounding the canvas element.

Viewing 3 replies - 1 through 3 (of 3 total)
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