Support » Plugin: Contact Form 7 Signature Addon » Signature field wont show up

  • Resolved artwotie

    (@artwotie)


    I am using WP 4.9.1 and CF7 4.9.2, trying to add the signature addon, but all I see is a clear button, and thats it.
    Is the Signature addon not working on this new versions of WP and CF7?

Viewing 8 replies - 1 through 8 (of 8 total)
  • I have the exact same issue.
    All i see is a clear button, the signature field is not visible.

    Using WP 4.9.1 and CF7 4.9.2

    Please help us fix this

    Plugin Author tameroski

    (@tameroski)

    Hi

    I’m not aware of any incompatibility with the last version of WordPress or CF7. My tests are up and running with WP 4.9.1 and CF7 4.9.2, and Twenty Sixteen theme.

    Can i have a look at your sites so i can figure out what is happening ?

    Thanks

    Hi there,

    Thanks for the quick reply.
    http://kinderworld.demo.bodis.nl/inschrijfformulier/ is the form.

    Just insert “test” at the required fields.
    3rd page has the Signature field.

    Plugin Author tameroski

    (@tameroski)

    When the signature is hidden at load time (which is true here, because it’s on the 3rd tab), the signature canvas has a width of 0 which is the normal behaviour for an HTML canvas.

    So to fix this, you have to “redraw” the signature field when your 3rd tab is loaded. You can do this by calling jQuery('div.wpcf7 > form').wpcf7ResizeSignatures();.

    I’ve added the jQuery to my global javascript file but it still does not show it.
    If i create it on a single form, i do see the signature, but get another issue.

    http://kinderworld.demo.bodis.nl/a/ is able to make a signature, but on-click also slects the clear button for some reason.

    Plugin Author tameroski

    (@tameroski)

    The jQuery call to redraw the signature field must be made when the third tab is shown. I don’t know how you deal with tabs, you’ll have to figure it out by yourself.

    I answered about the clear button issue on the other thread 😉

    Thank you for for info so far!
    Guess i will need to figure this out, since i haven’t used jQuery before.
    If i find a solution, i will post it back here

    Knowing there is no compatibility problem, i checked my css code and found a conflict, it looks like its working now, only have to give it a place in my form, thanks a lot.

Viewing 8 replies - 1 through 8 (of 8 total)
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