SpeakUp! Email Petitions
Signature count doesn't work in IE or Chrome (3 posts)

  1. BrentEades
    Posted 2 years ago #

    This is an odd one. In Firefox I see the correct number of signatures displayed in the count at the bottom of the form and in the signature list itself.

    But IE and Chrome both report 25 signatures only. I've tried clearing my WP cache but that doesn't help.



  2. Kreg
    Plugin Author

    Posted 2 years ago #

    Hmmm, you're using one of the site cacheing plugins? Those things prevent dynamic data (like updated signature counts) from displaying their current state by design.

    Generally though, they do allow dynamic pages (rather than pages from the cache) to display to logged-in administrators, -- giving a false impression of how your site visitors actually see your site. I'm guessing that you are logged in to your site on the Firefox browser, but that on IE and Chrome you haven't actually logged in.

    If that's the case and you prefer to display live (rather than cached) data to your users, you should probably remove the cacheing plugin.

  3. Kate Martin Seattle
    Posted 2 years ago #

    Hi. I am a WYSIWYG user. I stumble my way through my wordpress sites. I loaded your plug in to my site, but I don't know how to get the count of signatures to be visible. The directions say to paste [signaturecount id="1"] where I want it to display. I am having no luck. Could you explain to me where to past the code? I'm using the widget as well and would like the total number of signatures to show there as well.

    Here's what it looks like: http://www.seattlemathcoalition.org The number only shows zero instead of the 6 signatures there already.

    Your help most welcome here.


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