Support » Plugin: Total Contest Lite » sign in or register option is not visible to user

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author TotalSuite

    (@totalsuite)

    Hello there,

    Thank you for reaching out to our support!

    It seems like you’ve shared a private file with us and we couldn’t see your screenshots.

    Can you please make sure to update your plugin to the newest version 2.5.1 and let us know if you’re still getting any errors. We’ve released a minor update to fix some issues that were reported by our clients and it might help you solve yours as well.

    In the meantime, please reach out to our live chat support at : https://totalsuite.net/ and share your screenshots with us so we can proceed.

    We’re sorry for any inconvenience caused.
    Thanks for your time.

    Thread Starter nitinpalecha

    (@nitinpalecha)

    hey ,
    here it is screenshot https://drive.google.com/file/d/19aFnIrwW2wtoUhaWFVdOyrIsZeP0JO81/view?usp=sharing

    I have pro plugin. Please check screenshot and let me know.

    Plugin Author TotalSuite

    (@totalsuite)

    Thank you so much for getting back to us!

    One of our agents will take care of your ticket as soon as possible.

    Have a great day!

    Thread Starter nitinpalecha

    (@nitinpalecha)

    Hey,
    how long do i have to wait ?

    Plugin Author TotalSuite

    (@totalsuite)

    Hello there 🙂

    As one of our agents has already explained multiple times, the error that you shared with us has already been fixed by our team.

    In the previous version of TotalContest 2.5.0, we has some text display errors like the one you shared via screenshot that’s appearing while using a role limitation. A new minor update has been released.

    Please uninstall the 2.5.0 version from your website and replace it with the 2.5.1 version to resolve your problem and display your limitation message normally or update it automatically if you’ve activated your license.

    If you want to remove the message and let your users vote or submit, please go to your contest’s editor > settings > limitations > unchech the user “Membership” limitation to deactivate it and update your contest.

    I hope this clarifies your concern.
    Best,

    • This reply was modified 7 months, 2 weeks ago by TotalSuite.
    mukund2021

    (@mukund2021)

    Hi,
    I try updating the plugin but the error shows please refer screenshot

    https://drive.google.com/file/d/1WfWZ23-vfzq62LdogUaPBm1XrsPSemtr/view

    I have no maintenance mode

    • This reply was modified 7 months ago by mukund2021.
Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘sign in or register option is not visible to user’ is closed to new replies.