Support » Plugin: Livefyre Sidenotes » Sidenotes not showing up

  • Resolved dl_rod

    (@dl_rod)


    Hi Livefyre team,

    I think the idea is great, and helps to create better interactivity with content.

    I installed in a website I’m currently building up (calgarianvanguard.com). The comments look to work, but sidenotes aren’t showing up. Is there any additional set up step in addition to installing and validating the pluging?

    Cheers,

    Daniel Rodriguez

    https://wordpress.org/plugins/livefyre-sidenotes/

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  • Plugin Author Livefyre

    (@livefyre)

    Hi Daniel! Skyler from the Livefyre team here. Appreciate you taking the time to try Sidenotes, and sorry to hear about the display issue.

    We don’t seem to be encountering any platform-wide issue with Sidenotes appearing, so it’s possible something about the custom setup/CSS is causing the display issue you mention.

    If you haven’t already, can you reach out to support[at]livefyre[dot]com? Our Support team is always standing by to help troubleshoot individual setups if needed.

    Hope this helps, and thanks again!

    Skyler

Viewing 1 replies (of 1 total)
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