Sorry, but you’re using a premium/paid theme. It’s best to go to the support site where you bought the theme – http://themeforest.net/ – for help with customizations and issues. You paid for support when you bought the theme, so you should contact the people who sold you the theme.
These forums are for free themes available in the WordPress theme directory at http://wordpress.org/themes/. See http://codex.wordpress.org/Forum_Welcome#Commercial_Products
Thread Starter
mamoc
(@mamoc)
sorry, I cannot find any help on that page… Can anybody help me right here?
If you have a purchase code, you can log into their site for support. Commercial theme vendors are not allowed to support their products here. And there is no way WordPress and support volunteers can buy access to all the commercial themes available.