Support » Fixing WordPress » Sidebar not editable or visable to edit

  • Resolved allisonwilcoxson


    I took over maintaining this website after the last developer pulled a disappearing act. So no getting help or info from them. I cannot figure out how to edit a few areas of the site. On the home page, the bottom block of text, that says “from the store” and “annual conference.” Then on another page, the photo and caption on the sidebar (there are a few of these on other pages as well). I have been through every single page, every .php file, checked themes and templates, every option on this website and cannot find anything. Neither shows up as a widget when you go to appearance –> widgets either.

    I have been searching for hours but still no solutions. I have some experience with web design but it was the days before wordpress became what it is, so I am lost as to what to do now.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • did you check custom fields???

    Moderator Steve Stern


    Support Team Volunteer

    You might reach out to the theme’s developer,

    Hi allisonwilcoxson, if you have access to the ftp and the database, I would:
    – do a search on the Database to at least see in which table the info are stored

    and if there is no luck maybe the info is hardcode on the php, so I would:
    – download all the files,
    – put it on a folder on your computer,
    – download Visual Code Studio, sublime or other editor,
    – open the entire folder as a project on this program and do the search on thas project. This will tell you where the string are exactly.

    Omg. Custom fields… Why did it take 4 hours to find that out. Thank you luckychingi. Totally right.

Viewing 4 replies - 1 through 4 (of 4 total)
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