Title: Side cart closing
Last modified: November 16, 2022

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# Side cart closing

 *  Resolved [guilhermedporto](https://wordpress.org/support/users/guilhermedporto/)
 * (@guilhermedporto)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/side-cart-closing/)
 * Hi! I’m using Caddy in a client store (loja.hyaluvita.com.br)
 * When we open the side cart into the homepage, it works perfectly. But for some
   browsers (specially Mozilla and Safari) the side cart closes alone in the product
   page.
 * How can I fix this?

Viewing 1 replies (of 1 total)

 *  Plugin Support [Caddy Support](https://wordpress.org/support/users/usecaddy/)
 * (@usecaddy)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/side-cart-closing/#post-16212871)
 * Hey [@guilhermedporto](https://wordpress.org/support/users/guilhermedporto/),
   
   Thanks for choosing Caddy as your sidecart!
 * We would need more information in order to help with this issue.
    Can you please
   send the following details [via support ticket](https://usecaddy.com/contact-us)?
   so we can help with this? * Did you get any error messages? * Is this happening
   when you’re logged in or logged out? It would be ideal if you test both logged
   in/out + incognito mode on the browser you’re using. * Which browser are you 
   using? * What’s the operating system used? (Mac, Windows, Linux, etc) Would you
   mind recording a short video of this issue using [https://www.loom.com/](https://www.loom.com/)
   and sending it to us so we can investigate? In order to troubleshoot further,
   please follow our troubleshooting guidelines: https://usecaddy.com/docs/troubleshooting/
   troubleshooting-caddy Thanks, P.s: you can always rely on creating support tickets
   created at [https://usecaddy.com/contact-us](https://usecaddy.com/contact-us)

Viewing 1 replies (of 1 total)

The topic ‘Side cart closing’ is closed to new replies.

 * ![](https://ps.w.org/caddy/assets/icon-256x256.png?rev=3288233)
 * [Caddy – WooCommerce Side Cart & Free Shipping Bar](https://wordpress.org/plugins/caddy/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Caddy Support](https://wordpress.org/support/users/usecaddy/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/side-cart-closing/#post-16212871)
 * Status: resolved