Support » Plugin: SI CAPTCHA Anti-Spam » SI Captcha input not recognized

  • Hello,

    I’m using the latest SI Captcha V 3.0.0.10 (with WP 4.7.3) and for some reason I can login with empty/blank captcha input field. Also any input is ignored.

    So, it looks like the captcha input field doesn’t get checked at all.

    Am I the only one with this issue? Any Idea what to check?

    Regards
    Barcelo

Viewing 15 replies - 1 through 15 (of 15 total)
  • If you are having trouble please send a URL to the page where you are having trouble with. I will take a look at what the problem might be.
    You can also privately send me the URL here if you want:
    http://www.fastsecurecontactform.com/support

    You might have another plugin interfering with this plugin.
    Temporarily deactivate other plugins to see if the CAPTCHA starts working.

    Hi Mike,

    thank you for your quick answer.

    I have disabled all plugins (except SI captcha) on a local mirrored system trying to cut it down, but the problem still remains.

    I will send you the URL via support ticket.

    Regards
    Barcelo

    Hello,

    Is there a solution?
    I can also sign in with empty captcha field

    Thank you

    @martinkrueber

    It is working on my test WordPress

    If you are having trouble please send a URL to the page where you are having trouble with. I will take a look at what the problem might be.
    You can also privately send me the URL here if you want:
    http://www.fastsecurecontactform.com/support

    You might have another plugin interfering with this plugin.
    Temporarily deactivate other plugins to see if the CAPTCHA starts working.

    • This reply was modified 3 years, 6 months ago by Mike Challis.

    @mikechallis

    I had sent you a ticket via http://www.fastsecurecontactform.com/support with the requested URL of the site.

    Have you had time to have a look at it?

    I tried to cut it down with disabling one plugin after another without success.

    At least it looks like I’m not the only one facing this issue.

    Regards
    Barcelo

    • This reply was modified 3 years, 6 months ago by Barcelo.

    Hello,

    when I us username to log in, i need the captcha.
    when I us mailadresse to log in, i need no captcha

    I’ve also tested it with FastSecure reCAPTCHA.
    The same problem

    Thanks

    • This reply was modified 3 years, 6 months ago by martinkrueber.

    @barcelo what is your ticket number?

    @martinkrueber please submit a ticket
    also Temporarily deactivate other plugins to see if the CAPTCHA starts working and identify if another plugin is causing the problem. What is your version of woocommerce?

    I have already submitted a ticket yesterday evening: #1689
    I have not installed WooCommerce – the problem is already at login to wp-admin 🙁
    All plugins disabled – the problem is still there.

    @mikechallis
    The ticket is #1674 submitted on 21.04.2017

    – The issue appears on backend- & front-end login form.
    – WooCommerce plugin is installed, but not active

    Hello,

    Is there already a solution?

    Thank you

    @mikechallis
    any update news on the mentioned issue?

    Or do we have to quit from the “SI Captcha” plugin?

    Hello,

    just to give some feedback on this:
    It was NOT the plugin!
    It was some theme problem / bug…

    So @mikechallis – I’m very sorry and apologize for the inconvenience.

    Regards
    Barcelo

    Hello,

    I have tried it with four different Theme’s and disabled all plugins – the problem still exists.

    When I enter the mail address to log in, then captcha input field does not get checked

    When will there be a solution?

    Thank you
    best regards
    Martin

    Barcelo

    (@barcelo)

    @martin
    I did also clean up the database via WP-Optimize – maybe this did also do the trick (just guessing). There had been many old option entries.

    martinkrueber

    (@martinkrueber)

    WP-Optimize has unfortunately not solved the problem.
    Any idea why this does not work for me?

    For more than 5 months there was no information provided by the developer 🙁

Viewing 15 replies - 1 through 15 (of 15 total)
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