Support » Plugin: PayPal for WooCommerce » Shows wrong payment method for order in Dashboard

  • We have some trouble with PayPal orders showing the wrong payment method for orders.

    1. In the table overview – most of the Paypal orders have the billing field blank where it normally says “by Payment Method”. Billing address is also not returned to WooCommerce.

    2. On some odd occasion the order thinks it’s a Stripe order (pay with card). Viewing the order details shows PayPal transaction data but WooCommerce has set it to a Stripe payment. This only happens on some of the PayPal orders. We have multiple gateways and this error only happens with the PayPal orders.

    Please see attached screenshot for reference: https://www.dropbox.com/s/zp1bgbt3g7xxj94/Artboard.png?dl=0

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  • Plugin Contributor Oliver

    (@angelleyesupport)

    Hi , Sorry for delay in getting back to you. Can you tell me if you are using Braintree dropin UI? And using Paypal which shows inside that? Also, did you linked your PayPal account with Braintree?

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