Shows sizes that are Out of Stock

  • sponser1

    (@sponser1)


    2 years, 4 months ago

    Hey, I am using your product filter plugin in my site. I am facing some issue with the option “Hide Out of Stock Variations”.
    Almost all of my products have variations and I want the plugin to not display the variations that are Out of Stock. So I Enabled the “Hide Out of Stock Variations” option and also I checked the “Use it for attributes values to display more correct count” option. But the filter does not work properly and it does display the items with the variations that are “Out of Stock”.
    For example, A shoe with size 46 is out of stock, I filter the page with your plugin and chose to display only size 46, the shoe with the size 46 out of stock will still be displayed.
    I saw some other Topic on this forum that one suggested to check if “Additional Tables” is enabled, and it is enabled.
    Also, tried to regenerate “Product lookup tables” in admin area -> WooCommerce -> Status -> Tools, but it still did not solve the issue.
    I am using Astra Theme and “WL: Product Archive Layout (Default)” to display my products.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author RazyRx

    (@razyrx)

    2 years, 4 months ago

    Hello,

    1. Check that option “Hide out of stock variations” is set to “Enabled
    2. Please check that “Manage stock?” option in product Inventory tab is disabled https://imgur.com/a/35LGjfJ
    3. “Allow backorders?” in variation settings must be set to “Do not allow”. Products that on backorder also will be marked as in stock.

    Regards,
    Oleg

    Thread Starter sponser1

    (@sponser1)

    2 years, 4 months ago

    Hey Oleg, thanks for helping.
    1. “Hide out of stock variations” option is already Enabled
    2. “Manage stock” option is already disabled.
    3. “Allow backorders” option does not appear if “Manage stock” option is disabled so it does not work.

    Still not working, and the filter still shows variations that are out of stock.
    Do you have any other solutions maybe? I really need it to work

    Thanks

    Plugin Author RazyRx

    (@razyrx)

    2 years, 4 months ago

    Hello,

    Do you have latest version of plugin?

    2. Manage stock must be disabled for product https://imgur.com/a/IOpFM8N, but it is still can be enabled for variation https://imgur.com/a/gUEm9ca

    Regards,
    Oleg

    Thread Starter sponser1

    (@sponser1)

    2 years, 4 months ago

    Both of them are Disabled and yes I have the latest version of the plugin.

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    2 years, 4 months ago

    Hello,

    Please provide your site url, product title that is Out of stock, filters that should be chosen to see the product(while it should be hidden) and screenshot of that product edit page.

    Regards,
    Dima

Viewing 5 replies - 1 through 5 (of 5 total)
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