Title: \&#8217; showing within {message} content
Last modified: August 4, 2020

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# \’ showing within {message} content

 *  Resolved [planzdiet](https://wordpress.org/support/users/planzdiet/)
 * (@planzdiet)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/showing-within-message-content/)
 * Hello, In our emails we are seeing the \’ when using the {message} short code.
   The short code {fullticket} that we also use in the emails displays the apostrophe
   correctly. Please help.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/showing-within-message-content/#post-13210732)
 * Hi [@planzdiet](https://wordpress.org/support/users/planzdiet/),
 * Try to use the following code, changing ticket_link with ticket_url:
 * [test2](https://wordpress.org/support/topic/showing-within-message-content/”{ticket_url}”?output_format=md)
   </p>
 * Let me know if this works.
 * Regards.
 *  Thread Starter [planzdiet](https://wordpress.org/support/users/planzdiet/)
 * (@planzdiet)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/showing-within-message-content/#post-13210747)
 * Hello, thank you for replying but I can’t see the code you are referring to…
 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/showing-within-message-content/#post-13347535)
 * Hi [@planzdiet](https://wordpress.org/support/users/planzdiet/),
 * The code was not shown properly in my reply. Let me try again. You would need
   to change this in the code view, not in the visual view:
 * `<a href=”{ticket_url}”>test2</a></p>`
 * Regards.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘\’ showing within {message} content’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/showing-within-message-content/#post-13347535)
 * Status: resolved