• Resolved Jacqui

    (@infomwppcomau)


    When booking an appointment it shows a different date and time on the confirmation page to what was chosen and recorded in the system. Looks like its a different time zone.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author WebbaPlugins

    (@webba-agency)

    Hello,

    I’ll be happy to assist you.

    Could you please paste here the value of the option Thank you message on the Wording / Translation tab of the Webba settings page?

    Thread Starter Jacqui

    (@infomwppcomau)

    It’s the appointment_day at #appointment_time, this is the whole paragraph:

    Thanks for booking appointment with Aquarian Quantum Healing!

    Your appointment details are as follows: service_name

    [appointment_loop_start]

    appointment_day at #appointment_time

    [appointment_loop_end]

    Plugin Author WebbaPlugins

    (@webba-agency)

    Please, clarify – what timezone is set in the Timezone option on the General section of the Webba settings page.

    Thread Starter Jacqui

    (@infomwppcomau)

    Australia/Brisbane which is correct

    Thread Starter Jacqui

    (@infomwppcomau)

    the only place its showing the wrong date is on the confirmation screen

    Plugin Author WebbaPlugins

    (@webba-agency)

    Hi,

    A bit strange because we don’t observe the same problem on our side. Could you please send a screenshot of the User interface and General tabs to support@webba-booking.com? For better follow-up kindly drop a line here after sending an email.

    Thread Starter Jacqui

    (@infomwppcomau)

    Hello
    I sent the email as requested. Can you please give me an update.

    Thank you

    Plugin Author WebbaPlugins

    (@webba-agency)

    Hello,

    Sorry, but nothing in our inbox. Please, resend to support@webba-booking.com and let me know.

    Thread Starter Jacqui

    (@infomwppcomau)

    Sent again

    Plugin Author WebbaPlugins

    (@webba-agency)

    Replied. Please, check your inbox.

Viewing 10 replies - 1 through 10 (of 10 total)
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