Support » Plugin: eCommerce Product Catalog Plugin for WordPress » Showing categories that are not even added

  • Resolved piyushpcrafter

    (@piyushpcrafter)


    Hello,

    1. We have written the shortcode for multiple catalogs to display the catalog filter on the particular page. The issue is, it is not working properly and showing categories which are not even not added in the filter. We have applied pagination, it is working fine on the second page but, not on the first page.

    2. Categories are redirecting to the other page. We have applied AJAX so this should not happen.

    3. Categories are managed by the widget. Catalog category filter not showing the category for which it is applied.

    Check this link for the video of the issue –

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author ndre

    (@ndre)

    Hi @piyushpcrafter,

    Can you please provide a shortcode that you used and the screenshot of your categories filter widget in admin?

    piyushpcrafter

    (@piyushpcrafter)

    Sure.

    Shortcode:
    <p>[show_products catalog=”2″ show_categories include=”9493,9543,9546″ sort=”1″ products_limit=”12″ pagination=”1″ ajax=”enable”]</p>

    Here are the screenshots:

    file:///C:/Users/HP/Downloads/image%20(15).png

    file:///C:/Users/HP/Downloads/image%20(14).png

    file:///C:/Users/HP/Downloads/image%20(13).png

    Plugin Author ndre

    (@ndre)

    Hello @piyushpcrafter,

    Thank you.

    The provided shortcode doesn’t look correct.

    Are you trying to display categories or products?

    If you are trying to display categories it should be:

    [show_categories catalog="2" include="9493,9543,9546"]

    All available [show_categories] parameters.

    If you are trying to display products it should be:

    [show_products catalog="2" include="9493,9543,9546" sort="1" products_limit="12" pagination="1"]

    All available [show_products] parameters.

    Unfortunately the screenshot links are wrong and I cannot open them to check the widget configuration.

    piyushpcrafter

    (@piyushpcrafter)

    Sorry for the inconvenience, you can check the screenshots:

    Meanwhile, I’ll recheck the shortcode if the solution you provided works.

    piyushpcrafter

    (@piyushpcrafter)

    You can check the link for the drive as well for the screenshot:

    https://drive.google.com/drive/folders/1mcQQq95NqoR13g0NCd48DhfxGRAc2EyL

    piyushpcrafter

    (@piyushpcrafter)

    Hello,

    I am in the mid of the project and the delivery date for that is near. Your plug-in is causing issues and also I am not getting any help from the solution you provided earlier. I really need support, I have resent the file (check the drive link) that has the Screenshot of the pages I am getting error. Please help ASAP.

    Plugin Author ndre

    (@ndre)

    Hi @piyushpcrafter,

    If you are looking for premium support please send the ticket here.

    This is a free support forum. We are trying to check it as often as possible but cannot guarantee fast response time here.

    Also please note that according to the forum guide we are not allowed to post about premium features here.

    The screenshot must be publicly visible so we can see it. The one provided required a login.

    Did you try the shortcodes given in previous post?

    piyushpcrafter

    (@piyushpcrafter)

    I completely understand your part. But, I have to meet the deadline.

    This shortcode works [show_products catalog=”2″ include=”9493,9543,9546″ sort=”1″ products_limit=”12″ pagination=”1″ ],when we Choose product listing page from the settings…
    But facing some issues
    A) Pagination is not working…
    B)Products are not displaying on page 2

    piyushpcrafter

    (@piyushpcrafter)

    Here is the detailed explanation –

    We have three Catalogs
    1)Lab Catalog
    2)Lab Plus Catalog
    3)Headquarters Catalog

    There are three categories:
    1)Cannabis Cultivation
    URL::https://www.greencultured.co/lab%20Plus%20Catalog/cannabis-cultivation/
    2)Industry Certification
    URL: https://www.greencultured.co/lab%20Plus%20Catalog/industry-certification-3/
    3)Retail Dispensary
    URL:https://www.greencultured.co/lab%20Plus%20Catalog/retail-dispensary-1/
    Facing issue:
    A)Breadcrumbs not working
    This is like: Home » » Cannabis Cultivation » Hydroponic Mediums, pH, and Sterilization
    B)<< return to products Not display on the product detail page
    C) Product detail page URL is https://www.greencultured.co/lab%20Plus%20Catalog/retail-dispensary-1/marijuana-edibles-and-concentrates/
    It should be: https://www.greencultured.co/test-lab-plus/lab-plus-catalog/retail-dispensary-1/marijuana-edibles-and-concentrates/
    D)We are using the Additional Product Categories filter widget which is not working, there is an option to choose 1 catalog category at a time…
    E)When we click on a category it redirects to another page, the page was refreshing …We want on the same page…
    F)”Product Search” filter is not working…
    If we are using Lab plus catalog shortcode/catalog id.
    when we search any particular product from the Lab Plus Catalog search filter it brings product with Default products(which is not assigned in this Catalog…)
    G) “Product Category Filter” also not working…
    If we use this Product Category Filter widget, it brings all default categories not a particular Catalog category…
    But it works when we go through the pagination page 2,
    It shows Catalog’s 3 categories and that works without refreshing the page…

    Thank you

    Plugin Author ndre

    (@ndre)

    Hi @piyushpcrafter,

    As you are using the premium version please use the premium support service.

    As mentioned in previous message according to the forum guide we are not allowed to post about premium features here.

    Moderator Yui

    (@fierevere)

    ゆい

    Closing thread.
    Please use vendor’s support service for paid features support.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Showing categories that are not even added’ is closed to new replies.