Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Dan

    (@dangoodman)

    Hi,

    I have checked your website. The Royal Mail shipping option comes from one of your WBS shipping rules. Unfortunately, I can’t say which one since the ‘WBS Settings’ screenshot link seems to be broken.

    Thread Starter digitalberry

    (@digitalberry)

    Sorry, should have checked the links

    Try this – https://snipboard.io/MQGzea.jpg

    I think some legacy settings are stuck in the system somewhere as you’ll see there no “Royal Mail” setting anymore…

    Let me know if you need anything else.
    Thanks

    Plugin Author Dan

    (@dangoodman)

    Thanks.

    There is no shipping rules with “Royal Mail” in the title on the screenshot.

    Most likely, you have WBS shipping methods under you shipping zones (WooCommerce -> Settings -> Shipping -> Shipping Zones).

    Thread Starter digitalberry

    (@digitalberry)

    You’re right, sorry to waste your time. We had another zone labelled exactly the same so was causing confusion. All sorted now! Thanks for the quick replies.

    Plugin Author Dan

    (@dangoodman)

    Glad to help! Thank you for the update.

Viewing 5 replies - 1 through 5 (of 5 total)
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