Arconix FAQ
[resolved] show/hide not working for me (5 posts)

  1. Tuxen
    Posted 1 year ago #

    Great plugin :-)

    The show/hide function is not working on my page. All my FAQ's are loaded in the open state and I can't close them or open them.

    Any suggestions?


  2. John Gardner
    Plugin Author

    Posted 1 year ago #

    Hi Tuxen,

    Thank you for using my plugin and for the kind words. The most likely culprits are either some kind of jQuery conflict or your theme is missing wp_footer(); from the footer.php file.

    Do you have a link to the site you could provide?

  3. win58
    Posted 1 year ago #

    Hi, super plugin. Just started changing from previous accordion and have same issues. Tested many options for problem and lastly shut off woocommerce and it works fine. Ajax butting heads maybe?
    Woo has had about 3 or 4 updates recently and I'm on last 2.0.17
    genesis 2.0 and WP 3.61 Arconix 1.3.2
    I've stopped loading questions in hope it can be easily resolved.
    Any help very appreciated.
    See site here http://capecodjewelry.net
    Many thanks.

  4. John Gardner
    Plugin Author

    Posted 1 year ago #

    Hi win58. Thank you for the kind words.

    The reason shutting off woocommerce fixes the issue is because there's a problem with the loading of a woocommerce javascript file. The below is a copy of what I see in the javascript console

    Failed to load resource: the server responded with a status of 404 (Not Found) http://capecodjewelry.net/lib/css/ayo-woocommerce.css
    Failed to load resource: the server responded with a status of 406 (Not Acceptable) http://capecodjewelry.net/wp-content/plugins/woocommerce/assets/js/jquery-cookie/jquery.cookie.min.js?ver=1.3.1
    Uncaught TypeError: Object function (e,t){return new b.fn.init(e,t,r)} has no method 'cookie'

    When the jquery.cookie.min.js file fails to load, it causes the uncaught error, which stops all javascript execution, including my script. I suggest checking with WooThemes on the 406 error, thought it may be a hosting issue, I'm not entirely certain as I've never personally seen that issue before.

  5. win58
    Posted 1 year ago #

    Hi John, thanks for prompt reply.
    Sorry but I'm not much with jscript :(
    Did some research and have solution.
    Apparently this is a known issue with woo, see here http://docs.woothemes.com/document/jquery-cookie-fails-to-load/
    Their fix did not work for me. See this next link http://imperativeideas.com/inmotion-hosting-breaks-add-cart-woocommerce/ and guess who's an inmotion client? :)
    They did quickly remove the filter and it removed the issue.
    Overall I probably give them an 8+ for host. Thanks again for the plugin.

    BTW, I have the site on local dev and all worked great of course as I tested before taking it live. I'm sure your catch saved me more headaches down the line.

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