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[resolved] Show white page (4 posts)

  1. ultraali
    Member
    Posted 2 years ago #

    Hello

    site http://www.newmodel.ir after transfer from old server to new server Not open and show white page

    Please help me
    Thanks

  2. govpatel
    Member
    Posted 2 years ago #

    white pages are are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don't have access to your admin panel, try manually resetting your plugins, using ftp rename plugins folder to plugins_hold and create a blank plugins folder If that resolves the issue, delete blank plugins folder and rename original back to plugins reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching default theme twenty eleven theme to rule-out a theme-specific issue. If you don't have access to your admin panel, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the Default theme Twenty Ten theme (WordPress 3.0 and higher) to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it's possible that a .htaccess rule could be the source of the problem. To check for this, access your server via FTP or SFTP and rename the .htaccess file. If you can't find a .htaccess file, make sure that you have set your FTP or SFTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we'll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

  3. ultraali
    Member
    Posted 2 years ago #

    Hello
    Very very thank you
    I rename plugins folder to plugins_hold and create a blank plugins folder
    now open my site
    This problem from following plugin:
    wp mail smtp
    wp pagenavi
    wp polls
    wp statistics
    wpvn username changer
    wufoo shortcode
    Thanks

  4. govpatel
    Member
    Posted 2 years ago #

    did your website open if so the plugins should be deactivated yoou need activate one at time to find the that is causing the problem

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