Support » Plugin: WooCommerce » Show TAX charges in woocommerce checkout based on the billing/shipping address

  • Resolved glostservice1

    (@glostservice1)


    Hello everybody,

    I’m trying to understand how to show TAX charges in woocommerce checkout based on the billing/shipping address.

    Example:

    I want to show the 20% VAT charge for customer who enters the UK as billing/shipping address. For all the other countries I don’t want to show any charges.

    I’ve tried the below option but it doesn’t work:

    Woocommere → settings → Tax → calculate tax based on: customer billing/shipping address.

    Does anybody know how to do it?

    thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Igor H woo-hc

    (@ihereira)

    Hello,

    This is where you can start https://woocommerce.com/document/setting-up-taxes-in-woocommerce/

    To achieve a rate for the UK and another one for the rest of the world please refer to:
    https://woocommerce.com/document/setting-up-taxes-in-woocommerce/#setting-up-tax-rates

    I hope this helps.

    Thread Starter glostservice1

    (@glostservice1)

    Thank you for the answer.

    I’ve tried all of that already but unfortunately it doesn’t work.

    I’ve set the rate for the UK and changed the calculate tax based on: customer billing/shipping address.

    However, when I get to the check out and enter the UK billing/shipping address , it doesn’t show the VAT charges

    Plugin Support Igor H woo-hc

    (@ihereira)

    Hello,

    Can you go to WooCommerce > settings > tax and then please send screenshots of the following settings:

    — Tax options
    — Standard rates
    — Reduced rate rates
    — Zero rate rates

    You can send them via https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.

    Also, please share a copy of your site’s System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. 

    That will help to take a closer look, thanks.

    Thread Starter glostservice1

    (@glostservice1)

    These are the screenshots:

    – tax Options:

    https://snipboard.io/CgMtm5.jpg

    – Standard rates:

    https://snipboard.io/yRMN0q.jpg

    – Reduce rate rates:

    https://snipboard.io/82w0Wg.jpg

    – Zero rate rates:

    https://snipboard.io/tU2RBG.jpg

    – This is the site’s system status:

    
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    opstore/woocommerce/product-searchform.php
    
    ### Action Scheduler ###
    
    Complete: 7,607
    Oldest: 2022-05-18 12:49:02 +0000
    Newest: 2022-06-02 10:46:24 +0000
    
    Failed: 2
    Oldest: –
    Newest: –
    
    Pending: 605
    Oldest: 2022-06-02 19:31:02 +0000
    Newest: 2022-06-20 03:14:53 +0000
    
    ### Status report information ###
    
    Generated at: 2022-06-02 10:55:04 +00:00
    
    Plugin Support Igor H woo-hc

    (@ihereira)

    Hello,

    Thanks for sending the system status report.

    ### Database ###
    WC Database Version: 4.3.3

    Please note it is recommended to update your database, it should match your WooCommerce version, that way it will work better:
    https://woocommerce.com/document/how-to-update-woocommerce/#woocommerce-data-update-notice

    I was trying to check the Standard rates screenshot but the rate info is not visible can you please send this again?

    I was checking on my testing site which has WooCommerce and the default Storefront theme and it is showing the VAT:


    Link to image: https://snipboard.io/hmuUsn.jpg

    We’ll look forward to hearing from you.

    Thread Starter glostservice1

    (@glostservice1)

    Thank you for looking into it and updating me.

    I’m going to check on how to update woocommerce.

    Please see new “standard rate” screenshot here:

    https://snipboard.io/WpHj1z.jpg

    Regarding your screenshot, is that the check out? and how have you set the tax settings on the product page? Because I don’t want to show the tax on single item but only on check out and only when the billing/shipping address is UK.

    I’ve taken the screenshot of both the product page where you can see the details of tax settings for the single product and the check out page:

    – Product details:

    https://snipboard.io/PUzQOZ.jpg

    – Check out

    https://snipboard.io/AhtK8S.jpg

    Plugin Support Igor H woo-hc

    (@ihereira)

    Hello,

    Yes, it is the checkout, yes my product details look the same as yours.

    Can you please go to your standard rates, i.e. WooCommerce > settings > tax > standard rates, and adjust the priority, please note the priority work from the top of the table to the bottom. So the first row should be the UK rate, and the second should be the rest of the world rate.

    To learn more please check our documentation:
    https://woocommerce.com/document/setting-up-taxes-in-woocommerce/#setting-up-tax-rates

    I hope this provides clarity.

    Thread Starter glostservice1

    (@glostservice1)

    Hi @ihereira,

    Thank you for your suggestions. It seems to be working now, although only at the check out and not at the cart page. But this isn’t a big issue.

    I’ll go ahead and tick this issue as resolved.

    I really cannot thank you enough for taking the time to help me find a solution and since I believe you’re quite skilled, can I ask you to help me out with this other topic related to shipping charges:

    https://wordpress.org/support/topic/disable-shipping-cost-calculation-at-woocommerce-check-out/#post-15700664

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Show TAX charges in woocommerce checkout based on the billing/shipping address’ is closed to new replies.