Title: Show on mobile
Last modified: May 6, 2018

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# Show on mobile

 *  [Ana](https://wordpress.org/support/users/pjminev/)
 * (@pjminev)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/show-on-mobile/)
 * Hi,
 * we purchased the add on for displaying on tablets and mobile, can you please 
   let us know the default trigger for the popup? We went to the settings and activated“
   Show popup on mobile and tablet screens” but in addition should we activate also
   the option “Use a different trigger for small screens (tablet, mobile)”? It seems
   if we don’t activate it, it’s not displayed?
 * We want the popup to be displayed either if the user clicks “back”, starts entering
   a new URL in the browser or tries to close the browser window/tab.
 * Best
    Ana
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fshow-on-mobile%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [kranthitech](https://wordpress.org/support/users/kranthitech/)
 * (@kranthitech)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/show-on-mobile/#post-10251221)
 * Hi Ana,
 * Let me check and respond to you on email. For our premium customers, we respond
   on email so that we are able to provide a priority support.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [8 years, 1 month ago](https://wordpress.org/support/topic/show-on-mobile/#post-10251486)
 * > we purchased the add on
 * For pro or commercial product support please contact the author directly on their
   site. This includes any pre-sales topics as well.
 * As the author is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Show on mobile’ is closed to new replies.

 * ![](https://ps.w.org/yeloni-free-exit-popup/assets/icon-256x256.jpg?rev=1537798)
 * [Yeloni Exit Popup | (Free) GDPR Compliance](https://wordpress.org/plugins/yeloni-free-exit-popup/)
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 * 2 replies
 * 3 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/show-on-mobile/#post-10251486)
 * Status: not resolved