Support » Plugin: WooCommerce » Show all order notes to customer

  • Resolved mightyx3n

    (@mightyx3n)


    Hi I have been trying to do so all order notes will show for customer but without much luck.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mirko P.

    (@rainfallnixfig)

    Hi @mightyx3n,

    Yes, you can add an Order note with “Note to customer” option and the customer will get notified through email about the added note.

    This can be done from WooCommerce > Orders > Click on Order > Add note.


    Image link: https://i.imgur.com/gRT4R4R.png

    Hope this helps!

    Thread Starter mightyx3n

    (@mightyx3n)

    yes I do know that what I mean is to make even private notes show for customers

    Plugin Support Mirko P.

    (@rainfallnixfig)

    Hi there,

    Thanks for clarifying!

    I found a free plugin for you (WunderAutomation) that you can download from this page which has support doing that without having to write additional custom code.

    You can easily set up a workflow that checks for a new comment (order notes are actually comments) and checks for comment type and if it’s a customer note or not. If it is, you can send a Text email, HTML email, SMS, notify Slack or perform whatever action you see fit.

    If you need any further clarification feel free to post on the plugin developer forum here:

    https://wordpress.org/support/plugin/wunderautomation/

    Hope this helps!

    Plugin Support Mirko P.

    (@rainfallnixfig)

    Hi there,

    We’ve not heard back from you in a while so I’ll go ahead and mark this thread as resolved. I hope you will find the above information useful.

    Please feel free to create a new thread if you have further questions.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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