Support » Plugin: Contact Form 7 HubSpot » Nice plugin, wish it cost cheaper

  • bgbs

    (@bgbs)


    There is one premium feature that I need in this plugin, but I wish I did not have to pay $60. Other than that, it’s a great plugin.

    • This topic was modified 6 months ago by bgbs.
    • This topic was modified 6 months ago by bgbs.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Samer Bazzi

    (@sbazzi)

    We do provide a free version of the plugin which has a lot of functionality built it. You are free to use the free version. The Premium version is there for those who want additional / more advanced functionality.

    Plugin Contributor Samer Bazzi

    (@sbazzi)

    This review is not relevant to our product. Please let us know if you have any questions about the product and the functionality itself.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    This review is not relevant to our product.

    @sbazzi If your free plugin includes promotion or an upsell process for the premium plugin, then reviews about the upgrade process or the experiences from purchasing it are allowed: https://make.wordpress.org/plugins/2019/08/23/reminder-developers-must-comply-with-the-forum-guidelines/

    Plugin Contributor Samer Bazzi

    (@sbazzi)

    @macmanx I understand. I just feel that the review does not help anyone. His opinion has nothing to do with the product itself. The review is basically stating that he thinks its over priced because we offer “to much features”. I honestly do not believe that it is relevant or helpful to anyone. I have read the guidelines many times and I understand them. The problem is, these forums are awesome, but when someone writes something irrelevant, its like spray painting the side of the local pizzeria that “Your slices are to big”, I do not think a business / plugin developer should be punished with a poor review because someone believes we “offer to much functionality”. You know that these plugins take months to develop, test, and document, etc and although I do understand everyone has their own opinion, the review had nothing to do with the actual product, its someones opinion that they feel is over priced and punished us for it. its like saying “My truck is a terrible vehicle because its Red”.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    its someones opinion

    That’s exactly what a review is, someone’s opinion.

    When you get a review like this, your best option is to ask for more information, and take their feedback into consideration, or at least show that you are willing to do so: https://make.wordpress.org/support/2016/08/about-plugin-and-theme-reviews/

    Remember, reviewers can edit their review and change their rating at any time.

    Plugin Contributor Samer Bazzi

    (@sbazzi)

    @macmanx Thank You!

    bgbs

    (@bgbs)

    I understand your frustration. I modified my review.

    Plugin Contributor Samer Bazzi

    (@sbazzi)

    @bgbs Thank you very much for understanding. We really appreciate it.

Viewing 8 replies - 1 through 8 (of 8 total)
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