Support » Plugin: NextScripts: Social Networks Auto-Poster » Should have trusted recent reviews… no support, no refund

  • Like other recent reviewers, Nextscripts has been unresponsive over 4 weeks of inquiries. The free version worked “okay” for FB for a while, but over last 2 months failed to post. I chose to upgrade to Pro to use the Nextscripts API (and to be able to post to Instagram and GoogleMB), but that too failed to work for any social platform. I gave Nextscripts over 4 weeks to respond to my inquiry for support or refund my payment, and the only responses I received were:

    1) a support ticket response telling me to “click the Check for API Update link”. Not very helpful and didn’t work.

    2) a support ticket response telling me: “At the moment we are working on this issue and solution will be available as soon as possible. We apologize for the inconvenience. Ludwig Van Normainen”

    Then silence for over two weeks.

    If you’re a gambling man/woman, then this plug in is for you… it may or may not work… they may or may not receive a refund. For me, I’ve disputed the charge with my CC company and am now looking for alternative solutions.

  • You must be logged in to reply to this review.