Should be called ‘WorseDocs’

  • sapphirewolf

    (@sapphirewolf)


    4 years, 2 months ago

    The Z-Index doesn’t work, nav bars and footers overlap the widget itself but there’s no way to adjust the Z-index in BetterDocs. When you reach out to support they just tell you that “everything looks good on the test site” and aren’t actually any help, even though the issue has been reported across many users. When they do help they take forever to respond and are slow to update. Messages sent through BetterDocs are never even delivered to the email address provided in the settings.

    Possibly the worst plugin I have ever used and the developers don’t seem to give a single f@#k about their product or customer.

    Avoid BetterDocs at all costs.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Rafin

    (@rafinkhan)

    4 years, 2 months ago

    @sapphirewolf,

    Hi, there. First of all, we are sorry for the inconvenience caused. Well, we have already fixed the z-index issue you have referred to and it will be released within the next couple of hours. Besides, we are adding control so that users can easily adjust the ‘z-index’ as per their requirements.

    We have fixed the BetterDocs messaging issue you were facing on our website. It should be working fine. We are sorry about the trouble. If you have any queries, feel free to email us here: support@wpdeveloper.net We usually respond within 24-48 hours.

    Feel free to let me know what you think about the new update.

    Thank you.

    Plugin Author Rafin

    (@rafinkhan)

    4 years, 2 months ago

    @sapphirewolf,

    Hi, there. We have just released a new version of BetterDocs with an option to control z-index for Sticky TOC. You can check out the doc here: https://betterdocs.co/docs/sticky-table-of-content-2/

    Let me know your feedback on this. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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