Support » Plugin: ShortPixel Image Optimizer » ShortPixel & WP offload media 2.3

  • Resolved Kris Lippi

    (@krislippi)


    I’m having issues using the latest version of WP Offload Media 2.3 with shortpixel. I hear you have a fix that you have not release yet. Is there any way I can get the fix before it is fully available?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hey @krislippi,

    You are right, we are working on an update that will solve those issues. If you want to try it, please write us here and make sure you mention this ticket. Be aware that there are still issues to be fixed though!

    Cheers,

    Kris Lippi

    (@krislippi)

    Ok @sixaxis maybe I should just wait for the official release for the fix then? I can do a bulk compression for new images once I update and turn on again. Do you have a date in mind for the release?

    Plugin Support Gerard Blanco

    (@sixaxis)

    Good morning Kris,

    I would recommend you to wait for the official release. Some bugs we are fixing, in some cases, would make you lose your images, so we don’t want that to happen as you can understand 🙂

    Unfortunately we don’t have an ETA, but it should be soon, we understand the urgency of the matter.

    Thanks for your patience!

    Has this been resolved in the latest version? We are having a similar issue.

    Plugin Support Gerard Blanco

    (@sixaxis)

    Hi @lsilver,

    Yes, we solved it in the previous version. If you are still having issues, please contact us here and we will be glad to help you.

    Thanks,

Viewing 5 replies - 1 through 5 (of 5 total)
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