Title: Shortcodes not working Last modified: August 21, 2016 --- # Shortcodes not working * Resolved [Stacy (non coder)](https://wordpress.org/support/users/functionmunchkin/) * (@functionmunchkin) * [12 years, 5 months ago](https://wordpress.org/support/topic/shortcodes-not-working-30/) * Premium MP * [productspage] [shoppingcart] [transactionresults] [userlog] not working. Aren’t they supposed to show something despite no transactions as yet? * The following pages are working Store Base Products List Shopping Cart Page Order Status Page * [mp_product_grid paginate=”true”] works ( grid plugin) [mp_global_products] works [mp_global_product_grid paginate=”true”] doesn’t work [mp_global_product_grid paginate=1] doesn’t work [mp_global_products_grid paginate=1] doesn’t work [mp_global_product_grid paginate=”true”] doesn’t work How to use global in the grid shortcode with pagination? * [http://wordpress.org/plugins/wordpress-ecommerce/](http://wordpress.org/plugins/wordpress-ecommerce/) Viewing 9 replies - 1 through 9 (of 9 total) * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [12 years, 5 months ago](https://wordpress.org/support/topic/shortcodes-not-working-30/#post-4356147) * It’s unclear but if you are using the “premium” version then you may be on the wrong forum. * [https://premium.wpmudev.org/support/](https://premium.wpmudev.org/support/) * Can you confirm which version you are using? * Thread Starter [Stacy (non coder)](https://wordpress.org/support/users/functionmunchkin/) * (@functionmunchkin) * [12 years, 5 months ago](https://wordpress.org/support/topic/shortcodes-not-working-30/#post-4356179) * That forum is for annual members only. version 2.8.4 * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [12 years, 5 months ago](https://wordpress.org/support/topic/shortcodes-not-working-30/#post-4356188) * I’m sorry but these forums are not for [supporting commercial products](http://codex.wordpress.org/Forum_Welcome#Commercial_Products). * If you have a support question regarding the [free version here](http://wordpress.org/plugins/wordpress-ecommerce/) then please continue. But the plugin author knows that the “premium” version support is not for these forums. * [Jack K](https://wordpress.org/support/users/jack-kitterhing/) * (@jack-kitterhing) * [12 years, 5 months ago](https://wordpress.org/support/topic/shortcodes-not-working-30/#post-4356249) * Hi Stacy, * Hope your well today, as [@jan](https://wordpress.org/support/users/jan/) Dembowski said, these forums are for the free version only. * If you have purchased the premium version you can ask a question here [http://premium.wpmudev.org/qanda/](http://premium.wpmudev.org/qanda/) * Any issues accessing your account etc, please send a email to our accounts team via contact(at)wpmudev.org * If this is about the free version, then of course we can continue here 🙂 * Thanks! * Kind Regards Jack. * Thread Starter [Stacy (non coder)](https://wordpress.org/support/users/functionmunchkin/) * (@functionmunchkin) * [12 years, 5 months ago](https://wordpress.org/support/topic/shortcodes-not-working-30/#post-4356298) * These shortcodes are with both. * [Jack K](https://wordpress.org/support/users/jack-kitterhing/) * (@jack-kitterhing) * [12 years, 5 months ago](https://wordpress.org/support/topic/shortcodes-not-working-30/#post-4356316) * Hi there Stacy, * Hope your well today, the shortcodes for the global products, are for the premium version only. * Do you have an active thread on our forums? If this is for the free version we can support here 🙂 * Thanks! * Kind Regards Jack. * Thread Starter [Stacy (non coder)](https://wordpress.org/support/users/functionmunchkin/) * (@functionmunchkin) * [12 years, 5 months ago](https://wordpress.org/support/topic/shortcodes-not-working-30/#post-4356318) * [productspage] [shoppingcart] [transactionresults] [userlog] not working. These too are for premium? * Plugin Support [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/) * (@wpmudev-support1) * [12 years, 5 months ago](https://wordpress.org/support/topic/shortcodes-not-working-30/#post-4356319) * Hi Stacy, * > [productspage] [shoppingcart] [transactionresults] [userlog] not working. These > too are for premium? * None of these short codes are from premium or free version of MarketPress plugin. * Can you tell us from where have you referred these? * Regards, * Plugin Author [WPMU DEV – Your All-in-One WordPress Platform](https://wordpress.org/support/users/wpmudev/) * (@wpmudev) * [12 years, 4 months ago](https://wordpress.org/support/topic/shortcodes-not-working-30/#post-4356364) * Hey there. * We haven’t heard from you in awhile, so I just wanted to check in to make sure all was good. * This thread was marked resolved, but please, if you still need help then just respond and open it back up. We can then take it from there. 🙂 * Hope you have a fantastic day! Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Shortcodes not working’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wordpress-ecommerce_f7d96b.svg) * [MarketPress - WordPress eCommerce](https://wordpress.org/plugins/wordpress-ecommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-ecommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordpress-ecommerce/) * [Active Topics](https://wordpress.org/support/plugin/wordpress-ecommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-ecommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordpress-ecommerce/reviews/) * 9 replies * 5 participants * Last reply from: [WPMU DEV – Your All-in-One WordPress Platform](https://wordpress.org/support/users/wpmudev/) * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/shortcodes-not-working-30/#post-4356364) * Status: resolved