Title: Shortcodes not working
Last modified: January 8, 2017

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# Shortcodes not working

 *  Resolved [christiangonzales2016](https://wordpress.org/support/users/christiangonzales2016/)
 * (@christiangonzales2016)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/shortcodes-not-working-115/)
 * Hello Everyone,
 * Just installed Awesome Support and none of the pages are working. The shortcodes
   that should display the pages print on the page rather than print the actual 
   content.
 * Please assist me with this issue.
 * Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/)
 * (@awesomesupport)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/shortcodes-not-working-115/#post-8630436)
 * Have you tried this with all your other plugins disabled? Maybe something is 
   getting in the way of shortcodes in general. Or maybe you have spaces in your
   shortcodes? Don’t forget to try it with your theme set to 2015/16/17 as well –
   just in case.
 * Thanks.
 *  Thread Starter [christiangonzales2016](https://wordpress.org/support/users/christiangonzales2016/)
 * (@christiangonzales2016)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/shortcodes-not-working-115/#post-8632034)
 * I had the plugin create the pages and the Submit Ticket page works only. The 
   other pages are only printing the shortcodes. I have not changed my theme because
   I would lose a lot of work on my current theme and deactivating the plugins would
   also ruin my site.
 *  Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/)
 * (@awesomesupport)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/shortcodes-not-working-115/#post-8632396)
 * Hi:
 * Can you clone your site to a testing site and use that to perform the test? The
   symptoms you describe are indicative of a conflict with another plugin so the
   only way to figure out if that’s true is to turn off the other plugins and themes
   to check. Or you can backup you site, run the test and then restore the site.
   Most hosts give you the ability to back up and restore.
 * Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Shortcodes not working’ is closed to new replies.

 * ![](https://ps.w.org/awesome-support/assets/icon-256x256.png?rev=1849681)
 * [Awesome Support - WordPress HelpDesk & Support Plugin](https://wordpress.org/plugins/awesome-support/)
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 * 3 replies
 * 2 participants
 * Last reply from: [awesomesupport](https://wordpress.org/support/users/awesomesupport/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/shortcodes-not-working-115/#post-8632396)
 * Status: resolved