Title: Shortcodes Not Working
Last modified: September 1, 2016

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# Shortcodes Not Working

 *  [njaknjak](https://wordpress.org/support/users/njaknjak/)
 * (@njaknjak)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/shortcodes-not-working-103/)
 * 1) When I use the shortcodes given for this plugin in the instructions:
 *  [usts-gallery-search-box]
    [usts-gallery-search]
 * They do not work. BUT, the search page that the plugin automatically sets up,
   puts in these shortcodes:
 *  [gen-usts-gallery-search-box]
    [gen-usts-gallery-search]
 * 2) After finding the new shortcodes, it works, but it is looking for the images
   in the wrong place. For instance, it is looking for images located here:
 * domain.com/wp-content/gallery/ornamental-residential/
 * The problem is, the gallery folder is called “Ornamental-Residential”. The search/
   plugin is changing the capital letters to lower case in the folder name.
 * How do I keep it from doing this? Otherwise I have to rename folders and/or make
   new folders and move/copy over 2500 files in different folders.
 * The test page I am working with is here:
 * [http://suburbansteelsupply.com/gallery-tag-search-test/](http://suburbansteelsupply.com/gallery-tag-search-test/)
 * Search with “rail” to see what I am talking about.
 * 3) Search with “gate” to see how it works when I put the images where it is looking
   for them. The thumbnails come up, but when you click on an image you just get
   it enlarged, not a slideshow.
 * FYI, the built-in NextGen tag cloud works flawlessly.
 * [https://wordpress.org/plugins/wp-nextgen-gallery-search/](https://wordpress.org/plugins/wp-nextgen-gallery-search/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [upscalethought](https://wordpress.org/support/users/upscalethought/)
 * (@upscalethought)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/shortcodes-not-working-103/#post-7606494)
 * Hello njaknjak,
    shortcodes [usts-gallery-search-box] [usts-gallery-search] are
   for pro version and [gen-usts-gallery-search-box] [gen-usts-gallery-search] these
   are for free version
 * and I think i gave you solution through email. for any further assistance please
   contact: [upscalethoughtsoln@gmail.com](https://wordpress.org/support/topic/shortcodes-not-working-103/upscalethoughtsoln@gmail.com?output_format=md)
 * Thanks

Viewing 1 replies (of 1 total)

The topic ‘Shortcodes Not Working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-nextgen-gallery-search_958d68.
   svg)
 * [WP NextGen Gallery Search](https://wordpress.org/plugins/wp-nextgen-gallery-search/)
 * [Support Threads](https://wordpress.org/support/plugin/wp-nextgen-gallery-search/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-nextgen-gallery-search/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-nextgen-gallery-search/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-nextgen-gallery-search/reviews/)

## Tags

 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 1 reply
 * 2 participants
 * Last reply from: [upscalethought](https://wordpress.org/support/users/upscalethought/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/shortcodes-not-working-103/#post-7606494)
 * Status: not resolved