Title: SHortcodes no data
Last modified: August 31, 2016

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# SHortcodes no data

 *  Resolved [ferdipm72](https://wordpress.org/support/users/ferdipm72/)
 * (@ferdipm72)
 * [10 years ago](https://wordpress.org/support/topic/shortcodes-no-data/)
 * Hi there,
 * I have created a New user notification to send an email to the admin when I new
   user is entered. The notification works and the mails are sent but most of the
   shortcakes are shown blank except ID, login.
 * For example Firstname and Lastname are blank.
 * Any idea?
 * Thanks.
 * [https://wordpress.org/plugins/bnfw/](https://wordpress.org/plugins/bnfw/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [10 years ago](https://wordpress.org/support/topic/shortcodes-no-data/#post-7220660)
 * Hi ferdipm72,
    Thanks for your message.
 * Can you confirm that the First name and last name are filled in in the user’s
   profile and that you’ve selected a user and not a user role in the notification?
 * Thanks,
    Jack
 *  Thread Starter [ferdipm72](https://wordpress.org/support/users/ferdipm72/)
 * (@ferdipm72)
 * [10 years ago](https://wordpress.org/support/topic/shortcodes-no-data/#post-7220664)
 * Hello voltronik,
 * Yes I confirm both things, first name and last name filled and a user is selected
   in the notification.
 * Anyway doing further test I see that this problem is only happening when I import
   users from a cvs file. The users are correctly imported, all info is there as
   expected, te notification is sent but with the fields empty except for the email.
 * If I enter a user manually from the WordPress Users management, the name is shown
   in the email correctly.
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [10 years ago](https://wordpress.org/support/topic/shortcodes-no-data/#post-7220667)
 * That’s interesting.
    It sounds like the notification is being sent on user creation
   and then the user meta is added afterwards using the plugin.
 * When you add them via the dashboard, the user and meta is added at the same time.
   Unless the CSV import plugin changes to using the same method as the native core
   functionality uses, i’m not sure I can detect the updated meta before the user
   notification is sent out.
 * Hope this helps a bit.
    Jack

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘SHortcodes no data’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/shortcodes-no-data/#post-7220667)
 * Status: resolved