Title: Shortcodes generator don´t work
Last modified: July 9, 2018

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# Shortcodes generator don´t work

 *  Resolved [arr11118](https://wordpress.org/support/users/arr11118/)
 * (@arr11118)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/shortcodes-generator-dont-work/)
 * Hello, I’ve installed the plugin and very often when I push on the Shortcodes
   generator buttom I can see the spin but don´t generate the code. The rare thing
   is that sometime works, but very ocassionally.
 * I tried in Firefox and Chrome. I have WP update and the theme (divi) too.
 * Can you help me, please.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Amazon Associates Link Builder](https://wordpress.org/support/users/amazonlinkbuilder/)
 * (@amazonlinkbuilder)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/shortcodes-generator-dont-work/#post-10493505)
 * Dear [@arr11118](https://wordpress.org/support/users/arr11118/),
 * Please update to latest plugin version first and if that doesn’t solve the issue,
   please answer the following to help us to debug the issue:
 * 1. Browser version on which you are facing the issue.
    2. Does the issue occur
   on all browsers or only a specific browser? 3. PHP version (You can use plugins
   like display PHP version that display your PHP version on the WordPress dashboard)
   4. WordPress version 5. PHP error logs 6. List of plugins installed on your system
   7. Operating System version(OS version). 8. Browser console log error (if any)
   generated at the time of the error. Steps to get the console logs:
    - Open the Console window in Chrome using Ctrl + Shift + J (or Cmd + Opt + J
      on Mac) Follow [this](https://developer.chrome.com/devtools) for reference.
    - Hit the Save button and check the console log errors
    - Send us the screenshot of console log by sharing them using any 3rd party 
      image sharing tool.
 * 9. Web server version(apache/nginx)
 *  Plugin Author [Amazon Associates Link Builder](https://wordpress.org/support/users/amazonlinkbuilder/)
 * (@amazonlinkbuilder)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/shortcodes-generator-dont-work/#post-10606090)
 * Dear [@arr11118](https://wordpress.org/support/users/arr11118/),
 * Since we didn’t get any response from you, we hope that your problem is resolved.
   Please feel free to reopen the thread with details asked in the last comment 
   in case of the issue still persists.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Shortcodes generator don´t work’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/amazon-associates-link-builder_fec375.
   svg)
 * [Amazon Associates Link Builder](https://wordpress.org/plugins/amazon-associates-link-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/amazon-associates-link-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/amazon-associates-link-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/amazon-associates-link-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/amazon-associates-link-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/amazon-associates-link-builder/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Amazon Associates Link Builder](https://wordpress.org/support/users/amazonlinkbuilder/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/shortcodes-generator-dont-work/#post-10606090)
 * Status: resolved