shortcodes dont work after update to v4.0.3

  • Resolved mohsen2

    (@alisorena2)


    6 years, 6 months ago

    hi. since i update this plugin to last version, my shortcodes donesn’t work.
    i checked the states in admin panel and there are no data for my site!

    p s: i use this shortcodes:
    [wpp range=”weekly” stats_views=1 order_by=”views”]
    [wpp range=”monthly” stats_views=1 order_by=”views”]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    6 years, 6 months ago

    Hi there!

    Hard to tell what’s going on with so little info, so:

    • Please share your site’s URL.
    • Which plugins are you using on your site?
    • What’s your PHP version (you can check this info with your hosting if you don’t know).
    Thread Starter mohsen2

    (@alisorena2)

    6 years, 6 months ago

    what a answering speed 😀

    the page url: https://goo.gl/5sqvKn
    wordpress v4.8.2
    wpp v4.0.3
    used shortcodes:
    for past week: [wpp range=”weekly” stats_views=1 order_by=”views”]
    for past month: [wpp range=”monthly” stats_views=1 order_by=”views”]

    panel screenshot:
    http://s9.picofile.com/file/8308395742/Screenshot_79_.png
    http://s9.picofile.com/file/8308396092/Screenshot_80_.png

    site’s language isn’t English, google site translater can be useful.
    thank you

    • This reply was modified 6 years, 6 months ago by mohsen2.
    Plugin Author Hector Cabrera

    (@hcabrera)

    6 years, 6 months ago

    It seems something is preventing WPP from updating the views count of your posts and pages. Try this:

    1. Disable all of your plugins, except for WPP.
    2. Visit your website using a different browser, and click on one of your posts.
    3. Go to Settings > WordPress Popular Posts. If the plugin was able to register your visit, then chances are one of your plugins is to blame here. If so:
    1. Enable one of your other plugins.
    2. Repeat steps 2 and 3. If WPP stops tracking your visits,
      then it’s probably the last plugin activated the one that’s causing the issue.
    Plugin Author Hector Cabrera

    (@hcabrera)

    6 years, 6 months ago

    It’s been a week since OP’s last response, so I’m assuming everything’s fine now. Marking this as resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
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