Support » Theme: One Page Express » shortcodes dissapear front page

  • datto510


    I am having a problem with short codes staying on the front page.
    They work OK and stay when first placed, but if you change anything on the front page they dissapear.


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  • Hello,

    Please, send us the website link so we can have a look over your issue.



    I have same issue. Shortcodes are dissapearing. has this been resolved?
    How the problem happens:
    I edit the front page in classic editor, insert the following:

    <span class=”myClass”>[myshortcode]</span>

    I click save and view page. Everything works fine.

    if I now go to the customizer and edit even the smallest change in the front page anywhere and click “publish”, the shortcode I added in classic mode dissapears. When I go to the classic editor to see what happened I see only the following:

    <span class=”myClass”> </span>

    This is really annoying and makes the theme useless.

    For anyone still wondering. Turns out it is a Pro version feature only.
    With that said, I don’t see any real incentive for me to continue using this theme if I can’t use custom plugins in it.

Viewing 3 replies - 1 through 3 (of 3 total)
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