Hello,
Please, send us the website link so we can have a look over your issue.
I have same issue. Shortcodes are dissapearing. has this been resolved?
How the problem happens:
I edit the front page in classic editor, insert the following:
<span class=”myClass”>[myshortcode]</span>
I click save and view page. Everything works fine.
if I now go to the customizer and edit even the smallest change in the front page anywhere and click “publish”, the shortcode I added in classic mode dissapears. When I go to the classic editor to see what happened I see only the following:
<span class=”myClass”> </span>
This is really annoying and makes the theme useless.
For anyone still wondering. Turns out it is a Pro version feature only.
With that said, I don’t see any real incentive for me to continue using this theme if I can’t use custom plugins in it.
